Shelby Shimel
Del Valle,Texas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Sales and Service Manager
Alo Yoga
04.2023 - Current
- Developed a high-performing sales team through effective coaching, mentoring, and performance management.
- Increased sales revenue by 4% by implementing innovative strategies and fostering strong relationships with clients.
- Created Clientele system that brought in an additional 5% of sales each month.
- Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
- Facilitated collaboration among team members by promoting open communication channels and providing ongoing feedback.
- Maximized profitability by analyzing sales trends and adjusting pricing strategies accordingly.
- Cultivated partnerships with industry influencers, resulting in increased brand awareness and improved market positioning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Store Leader
Altar'd State
01.2023 - 04.2023
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
General Manager
Interior Define
10.2022 - 12.2022
- Achieved Sales plan October- December by +15%
- KPI Bonus through UPT October 2022
- KPI Bonus through Conversion December 2022
- Improved revenue in Austin Market
- Developed and implemented marketing and outreach strategies that grew revenue QTD by 20%
Store Manager
Vera Bradley
11.2019 - 10.2022
- Comp YTD sales 2021 by 21%
- Achieved MTD Sales plans by 100% or greater 7/12 months 2022
- Develop Vera Bradley loyalty by creating an outstanding experience for both associates and customers
- Hire, train, motivate, and retain a team of qualified associates
- Maintenance of payroll budget and manage controllable expenses to maximize profitability
- Monitor on sight inventory to achieve ideal balance of top selling items in physical store location to maximize sales opportunity
- Manage all human resource related tasks including recruiting, onboarding and I-9 compliance; performance management, payroll and scheduling, health and safety and store security
- Maintain a leadership role in the community
Sales Manager
The Connor Group
05.2018 - 11.2019
- Create and/or maintain effective market plan and competition analysis system
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
- Train or assist in training of new employees
- Strengthened Lease sales 89% with effective team leadership and staff development strategies
- Held weekly meetings with Sales Executive to identify techniques to overcome sales obstacles
Assistant Store Manager
Vera Bradley
06.2017 - 05.2018
- Promoted professional growth, facilitated talent development of each associate to drive performance excellence
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
FT Sales Team Manager
Vera Bradley
11.2016 - 06.2017
Team Lead
Vera Bradley
11.2013 - 04.2016
Education
Associate of Arts -
The University of Alabama at Birmingham
Birmingham, AL2013
Skills
- Sales and contact reports
- Solutions-focused sales
- Effective managerial techniques
- Understanding of sales retention
- Human resources
- Closing sales
- Relationship Building
- Sales training and leadershiship
- Sales operations
- Client acquisition
- CRM Software
Accomplishments
- Top Rookie Sales The Connor Group
- Increased sales 75% over 90 days The Connor Group
- Most Influential Manager 2020 Vera Bradley
- Comp’d YTD sales plan for FY22 Vera Bradley
- Top Store in Channel in 2021 Quarter 3 for KPIs Vera Bradley
- 3 Store in Channel for Clientele Outreach Sales Quarter 1 Vera Bradley
- Top 3 Store for Email Capture for 2020 Vera Bradley
Timeline
Sales and Service Manager
Alo Yoga
04.2023 - Current
Store Leader
Altar'd State
01.2023 - 04.2023
General Manager
Interior Define
10.2022 - 12.2022
Store Manager
Vera Bradley
11.2019 - 10.2022
Sales Manager
The Connor Group
05.2018 - 11.2019
Assistant Store Manager
Vera Bradley
06.2017 - 05.2018
FT Sales Team Manager
Vera Bradley
11.2016 - 06.2017
Team Lead
Vera Bradley
11.2013 - 04.2016
Associate of Arts -
The University of Alabama at Birmingham
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