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SHELBY SIMS
Assistant Director Building Services
Huntsville,Alabama
Summary
Collaborative leader with dedication to partnering with coworkers, contractors, and customers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Assistant Director, Building Services
The University of Alabama in Huntsville
3 2021 - Current
- Manage a $3.1 Million budget for Building Services to maintain custodial operations and contracted facility services for over 2.1 million square feet of higher education space
- Provide quarterly budget reports including staff salaries, contract expenses, and other operating expenses, to monitor, forecast and assist in strategic planning
- Assist in presenting business plan objectives and annual budget recommendations to senior departmental and university administration
- Utilize Procore for correspondence, scheduling, tracking, budgeting and other administrative duties
- Perform contract administration duties for awarded facility service contracts, under State of Alabama Title 39 regulations, totaling up to $1 Million Annually
- Draft Scope of Work (SOW) for proposed solicitations, adhering to State of Alabama Title 39 regulations
- Create pricing templates in Requests for Proposals (RFPs) or Requests for Quotes (RFQs) to reflect necessary frequencies of the SOW on an annual basis
- Identify funding sources and receive approval prior to contract solicitation (pre-award), or contract scheduling (post-award)
- Conduct post-award meetings with service contractors to review requirements and address service scheduling, invoicing, contractor needs, and monitoring protocols
- Facilitate periodic meetings with contractors to maintain frequent communication and receive updates on progress of current work performed
- Monitor and inspect contractor performance to track progress, review quality of work, and ensure proper safety and regulatory compliance of service performed
- Initiate invoicing through a purchase order (PO) request, and track expenditures of services provided
- Maintain contract records, procurement information, meeting documents and other records throughout duration of service contracts
- Supervise up to 55 full-time and part-time employees for custodial services
- Assist in the hiring, onboarding, training, evaluation and termination of Building Services staff
- Maintain effective building services operation by assigning corrective and preventive maintenance work orders utilizing the Computerized Maintenance Management System (CMMS)
- Monitor progress of work orders and ensure they are closed out within the target date of completion
- Facilitate proper training and utilization of the CMMS system by proper personnel
- Collaborate with other departmental units or university departments for services rendered in combination of other work provided, such as mold restoration, plumbing leaks, or construction remodel
- Provide input in construction projects regarding finishes or furniture to determine custodial requirements and maintenance recommendations
- Conduct regular inspections for custodial quality assurance & compliance with unit objectives
- Research and benchmark best industry practices to incorporate into daily unit operations.
Interim Director, Building Services
The University of Alabama in Huntsville
01.2022 - 06.2022
- Provided oversight of a $2.75 Million budget while managing custodial operations and contracted facility services for over 30 buildings and 2.1 million square feet of higher education space
- Supervised up to 46 custodial staff and supervisors to include hiring, onboarding, evaluating, training, and termination responsibilities
- Initiated a 30% vacancy rate reduction strategy through increased wages, formalized trainings, and standardized employee performance management
- Facilitated bi-weekly meetings with supervisors and lead staff to report on floor maintenance projects, staffing updates, upcoming events, and information related to daily operations
- Presented business plan objectives and annual budget recommendations to senior UAH administration
- Communicated with university constituents regarding daily custodial needs and special event requests
- Developed onboarding training curriculum and employee manuals for custodians and supervisors.
Assistant Director, Facilities and Operations
Auburn University
11.2014 - 03.2021
- Managed 12 full-time staff and over 200 student workers to oversee informal facility and custodial operations of over 300,000 square feet with 4,000 daily users
- Supervised, recruited, hired, trained and evaluated ten full-time custodial staff and two full-time operations staff, while leading over 300 part-time student staff
- Collaborated with university directors and colleagues utilizing Teamwork software to perform a department-wide operational review, under the guidance of the Council for Advancement Standards (CAS) in Higher Education
- Completed annual space management survey for all Campus Recreation facilities and reported to the university office of Campus Planning and Space Management
- Directed the installation and implementation of CMMS software by over 200 student employees, and for maintenance reporting, tracking, monitoring, and inventory management
- Presented annual budget forecasts and expenditure reports to administration
- Reduced employee turnover in my unit by 15% over a three-year period
- Assisted in the development and implementation of short-term and long-term goals for the department
- Produced and facilitated training for the Campus Recreation Emergency Action Plan for over 400 student staff and 40 full-time staff to follow in the event of an emergency
- Trained all full-time and student staff on proper implementation and use of recreation software encompassing point of sale, access control, equipment check-out, event scheduling, and program registrations.
Coordinator of Intramural Sports
The University of Alabama
06.2009 - 10.2014
- Managed, recruited, hired, trained, evaluated and hired over 300 employees annually to operate an Intramural Program encompassing 36 annual sports and events catering to over 35,000 students
- Utilized program scheduling software to plan each year, and analyze program information and reports to plan for the short and long term
- Implemented Emergency Action Plan for student staff and instructed Red Cross Certification classes
- Adjudicated incidents requiring higher level attention to educate and encourage proper conduct, using language from departmental policies and the Student Code of Conduct to support final decisions.
Education
Graduate Certificate: Federal Contracting and Procurement Management -
The University of Alabama in Huntsville
Huntsville, Alabama08.2024
Master of Business Administration -
The University of Alabama in Huntsville
Huntsville, Alabama12.2025
Master of Science in Sport Administration -
Mississippi State University
Starkville, MS05.2009
Bachelor of Science in Sport Administration -
Ball State University
Muncie, IN12.2006
Skills
Professional Memberships
IFMA (International Facility Management Association), Huntsville, Alabama Chapter, 05/01/23
Certification
OSHA 30-hour General Industry Safety and Health, 360 Training, 08/08/23
Coursework
- BLS 506 - Government Contract Law
- MGT 502 – Contract Evaluation & Award
- MGT611 – Supply Chain Management
- MGT501 – Introduction to Federal Contract Management
- Certified Associate in Project Management (CAPM) Certification Bootcamp
Software
Timeline
Interim Director, Building Services
The University of Alabama in Huntsville
01.2022 - 06.2022
Assistant Director, Facilities and Operations
Auburn University
11.2014 - 03.2021
Coordinator of Intramural Sports
The University of Alabama
06.2009 - 10.2014
Assistant Director, Building Services
The University of Alabama in Huntsville
3 2021 - Current
Graduate Certificate: Federal Contracting and Procurement Management -
The University of Alabama in Huntsville
Master of Business Administration -
The University of Alabama in Huntsville
Master of Science in Sport Administration -
Mississippi State University
Bachelor of Science in Sport Administration -
Ball State University