Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Smalls

Newcastle,OK

Summary

Emergency medical professional with proven track record in fast-paced clinical settings. Highly skilled in delivering immediate patient care and support during emergencies. Team-oriented and results-driven, known for adaptability and reliability in dynamic environments. Proficient in emergency response protocols and patient communication. Looking to expand my knowledge in another career field with a company in which I can grow my skills.

Overview

7
7
years of professional experience

Work History

Emergency Department Technician

Norman Regional
08.2024 - Current
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Participated in ongoing training programs to stay current on best practices in emergency medicine.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Applied orthopedic devices like traction and OCL splints.
  • Maintained a clean and organized emergency department, ensuring a safe environment for patients and staff.

Nursing Assistant

Oklahoma Heart Hospital
01.2021 - 10.2021
  • Performing a variety of patient care duties under the direct supervision of an RN
  • Actively participates in administering patient care and ensures a safe and comforting environment
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Maintained a clean and organized unit ensuring a safe environment for patients and staff.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Health Unit Coordinator

OU Children's Hospital
09.2018 - 12.2020
  • Organizes, prepares and maintains patient medical records and files
  • Ensures that documents are properly labeled, posted and contain current information for billing purposed and medical record maintenance
  • Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services requires of ancillary departments
  • Provides receptionist type coverage for the area: handle routine patient calls, intercom pages, personal callers, routine income mail and answer routine inquiries
  • Assist with admissions, transfers and discharges by coordinating, notifying and following-up with appropriate personnel
  • Maintains or arranges for repair of equipment
  • Work with medical records in obtaining medical charts for patients
  • Assisting with inventory needs, ordering, stocking, and distribution of supplies

Leasing Consultant

Lindsey Management
07.2019 - 10.2019
  • The primary objective is to assist the Property Manager in generating satisfactory cash flow, positive resident relations and optimal resident retention
  • Regularly communicating with all necessary Lindsey Management employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of this position
  • Performs all related functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries
  • Conducts apartment and general property tours, takes telephone inquires, greets future residents, takes applications and deposits while verifying information, and follow up of all future residents
  • Furnishes and explains written material and applications to prospective residents
  • Conduct marketing surveys and makes marketing recommendations based on an analysis of the surveys
  • Complies with all local, state and federal regulations as well as company policies and procedures

Cashier and Customer Service Associate

Walmart
01.2018 - 09.2018

Education

Bachelor of Science - Communications

Oklahoma Christian University
Edmond, OK
05-2028

High School Diploma - Medical Field

Choctaw High School
Choctaw, OK
05.2016

Skills

  • Pediatric emergency care
  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Professional telephone demeanor
  • Basic life support

Timeline

Emergency Department Technician

Norman Regional
08.2024 - Current

Nursing Assistant

Oklahoma Heart Hospital
01.2021 - 10.2021

Leasing Consultant

Lindsey Management
07.2019 - 10.2019

Health Unit Coordinator

OU Children's Hospital
09.2018 - 12.2020

Cashier and Customer Service Associate

Walmart
01.2018 - 09.2018

High School Diploma - Medical Field

Choctaw High School

Bachelor of Science - Communications

Oklahoma Christian University
Shelby Smalls