Shelby Smith

· Maintain customer satisfaction with forward-thinking strategies focus on addressing customer needs and resolving concerns.

· Delivers exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Monitors cash drawers in teller window and maintains adequate cash supply.

· Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

· Greeted customers and helped with product questions, selections, and purchases.

· Offered each customer top-notch, personal service to boost sales and customer satisfaction.

· Developed professional relationships with customers to increase loyalty, retention and rapport.

· Monitored safety of guests in and around swimming pool.

· Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

· Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.