Shelby Smith
FIfe,WA
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
11
11
years of professional experience
Work History
Real Estate Broker
Homes & Equity Realty
Bellevue, WA
01.2014 - Current
- Developed and implemented marketing strategies to promote the sale of residential properties.
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Conducted inspections of properties to assess condition, features, and other factors prior to listing them on the market.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
CDL-A Truck Driver
Sound Building Supply
Renton, WA
10.2018 - 07.2024
- Operate semi-trucks with flatbed, box, and curtain side trailers.
- Maintained accurate records of deliveries, pickups, and other related paperwork.
- Followed all applicable traffic laws and regulations while driving.
- Ensured that cargo was properly secured before transport by using straps, chains, blocks.
- Reported any mechanical issues or problems encountered during trips promptly to management.
- Delivered goods in accordance with customer specifications using appropriate protective wrapping materials.
- Verified that loaded freight matched the bill of lading documents prior to departing from origin locations.
- Assisted customers with loading and unloading freight when necessary, utilizing appropriate lifting techniques.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Operated specialized hauling equipment safely including flatbeds and double and triple trailers.
- Navigated unfamiliar roads using maps or GPS systems effectively without getting lost.
CDL-A Truck Driver
Pepsi Co.
Tacoma, WA
07.2018 - 10.2018
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded cargo in a safe and timely manner.
- Maintained accurate records of deliveries, pickups, and other related paperwork.
- Followed all applicable traffic laws and regulations while driving.
- Adhered to company policies regarding the use of electronic logging devices.
- Ensured that cargo was properly secured before transport by using straps, chains, blocks.
- Reported any mechanical issues or problems encountered during trips promptly to management.
- Delivered goods in accordance with customer specifications using appropriate protective wrapping materials.
- Verified that loaded freight matched the bill of lading documents prior to departing from origin locations.
Over-the-Road Flatbed Driver
Shippers Preferred Express
Phoenix, AZ
05.2018 - 06.2018
- Complied with FMCSA regulations, including hours of service, weight limits, and hazardous materials rules.
- Maintained accurate logs of time spent driving, rest breaks, mileage, fuel purchases, and vehicle maintenance.
- Verified paperwork accuracy prior to loading and unloading freight from flatbeds.
- Operated a variety of flatbed equipment such as winches, chains, binders, straps for securing loads safely on trucks.
- Followed detailed instructions given by dispatchers regarding routes and delivery schedules.
- Used maps or GPS systems to plan efficient routes while avoiding traffic congestion.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Obtained signatures needed to complete and process paperwork.
- Adhered to company policies and procedures at all times while operating the vehicle.
Customer Service Representative
Graybar Electric
Seattle, WA
01.2015 - 01.2018
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Class-A CDL Certificate - Truck Driver
Commercial Driving School
Auburn, WA01.2018
Real Estate Certificate - Real Estate
Rockwell Institute
Bellevue, WA01.2006
High School Diploma -
Franklin High School
Seattle, WA01.1984
Skills
- CDL-A License: Experience driving semi-trucks with various trailers
- Warehouse Operations: Proficient in warehouse functions and computer programming
- Real Estate: Extensive experience as a real estate broker with strong client relations
- Customer Service: Awarded for exceptional customer service in multiple roles
- Forklift Operation: Trained in operating standup stock pickers and forklifts
- Moffit Operation: Trained in operating a Moffit
Accomplishments
- Employee of the Month - Home Depot
- Customer Service Awards - Home Depot
- V.I.P for Excellence in Customer Service - Graybar Electric
- Five-Star Ratings and Reviews - Real Estate Achievements
Volunteer Experience
Actively volunteer for church, including speaking with troubled youth.
Timeline
CDL-A Truck Driver
Sound Building Supply
10.2018 - 07.2024
CDL-A Truck Driver
Pepsi Co.
07.2018 - 10.2018
Over-the-Road Flatbed Driver
Shippers Preferred Express
05.2018 - 06.2018
Customer Service Representative
Graybar Electric
01.2015 - 01.2018
Real Estate Broker
Homes & Equity Realty
01.2014 - Current
Class-A CDL Certificate - Truck Driver
Commercial Driving School
Real Estate Certificate - Real Estate
Rockwell Institute
High School Diploma -
Franklin High School
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