Shelby Sommer
Arlington,MA
Summary
Organized Logistics and Inventory Specialist with 10 years of experience in project management and skilled at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Overview
17
17
years of professional experience
Work History
Logistics Specialist
ABclonal Technology
Woburn, MA
04.2022 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Tracked and managed transfer paperwork such as packing lists.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Reviewed order data to verify transactions and shipping dates.
- Developed systems for organizing reports and records to drive integrity.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Researched issues and assessed inefficiencies within supply chain using Salesforce to devise solutions and improve performance.
- Validated inventory levels and updated systems using handheld devices.
- Detected and resolved multifaceted issues related to business direction and operations.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
- Researched issues and assessed inefficiencies within supply chain using
Logistics Coordinator
Ann Arbor T-Shirt Company
Ann Arbor , MI
09.2017 - 02.2022
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Supervised shipments from production to end-user and scheduled daily and weekly routes.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed system support functions to set priorities and service levels expectations.
- Reported customer feedback to management.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Generated documentation and information required for customer shipments.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Produced weekly status reports detailing logistic operations and problems.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
- Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
Inventory Specialist
Snaggle Foot Dog Walks And Pet Care
Ann Arbor, MI
08.2011 - 06.2019
- Completed physical inventory counts each month/as needed.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Managed inventory team to achieve optimal productivity and inventory control.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Utilized Microsoft Suites to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Reviewed and analyzed forecast data to determine and address inventory needs.
- Completed weekly stock inventories to identify and address issues negatively impacting controls.
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
- Increased traceability of cargo through documentation and use of remote tracking systems.
- Developed master production schedule to satisfy production demand while carrying minimum active inventory for just-in-time manufacturing.
Assistant Store Manager
Learning Express Toys
Ann Arbor, MI
09.2009 - 06.2013
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Analyzed and interpreted store trends to facilitate planning.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Skills
- Work Delegation and Tracking
- Logistics Process Improvement
- Project Management
- Technical Data Provisioning and Analysis
- Results Documentation
- Manufacturing Processes
Accomplishments
- While employed with Learning Express Toys, I was responsible for spearheading many events aimed at child and parent engagement. These events involved weeks (sometimes months) of planning, meticulous coordinating with customers for ideal times to host the events, and negotiating with vendors over cost of materials. Overall, these events were always a hit with the children, parents, and staff involved.
- While employed with Snaggle Foot, one of my main duties was to manage our physical inventory of client keys that allowed our pet care specialists access to our clients homes to care for their pets. As a small, but rapidly growing business, this task slowly started to become more daunting as we grew. After some trial and error, I was able to create a process that allowed for the location of these keys to be easily tracked between each user from day-to-day. Over time, we were able to develop that system and assess trends to better predict the flow of keys between hands. While this process was still a work in progress, it very much took a lot of stress out of what was once a very stressful task,
- While employed with the Ann Arbor T-shirt Company, I made many important changes to the FBA department. Of them all, I am most proud of developing an entirely new layout for the department that allowed for easy flow of inventory from start to finish with fewer interruptions and clearer organization. Part of this organization included 5S implementation and Kanban, both of which are things I have become very passionate about and use every opportunity to incorporate them into my day-to-day.
- In the short time that I have been employed with ABclonal Technology, I became so proficient in my duties that I was tasked with creating and implementing SOP's on every aspect of my day-to-day duties. As of today, I have created over a dozen SOP's and have been entrusted editing and critiquing SOP's for senior members of staff.
Timeline
Logistics Specialist
ABclonal Technology
04.2022 - Current
Logistics Coordinator
Ann Arbor T-Shirt Company
09.2017 - 02.2022
Inventory Specialist
Snaggle Foot Dog Walks And Pet Care
08.2011 - 06.2019
Assistant Store Manager
Learning Express Toys
09.2009 - 06.2013
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