Shelby Steel
Fort Wayne,IN
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
6
6
years of professional experience
Work History
Server
Bob Evans Restaurant
Fort Wayne, IN
03.2021 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Shift Leader
Smoothie King
Fort Wayne, IN
05.2019 - 01.2021
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Certified Phlebotomy Technician -
Indiana School of Phlebotomy
Indianapolis, IN04-2025
High School Diploma -
Carroll High School
Fort Wayne05-2021
Skills
- Teamwork and collaboration
- Problem solving
- Attention to detail
- Strong work ethic
- Customer service
- Venipuncture techniques
References
References available upon request.
Timeline
Server
Bob Evans Restaurant
03.2021 - Current
Shift Leader
Smoothie King
05.2019 - 01.2021
Certified Phlebotomy Technician -
Indiana School of Phlebotomy
High School Diploma -
Carroll High School