Shelby Sullen
Alva,FL
Summary
Detailed professional with a year of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.
Overview
6
6
years of professional experience
Work History
Accounting Specialist
A+Plumbing Professionals LLC
North Fort Myers, Florida
02.2025 - Current
- Focuses on creating invoices and managing billing operations.
- Maintains billing records.
- Processes payment and maintenance financial records.
- Processes weekly payroll.
- Managing monthly and yearly atu and salt service contracts.
- Customer service.
- Scheduling and dispatching technicians.
- Well versed in Service titan and quickbooks online.
Hostess/Server
Pinchers Crab Shack
Fort Myers, Florida
09.2021 - 02.2025
- Greeted and seated guests promptly with friendly demeanor.
- Managed reservation system to optimize seating efficiency.
- Coordinated with servers to ensure smooth dining experience.
- Assisted in training new host staff on restaurant procedures.
- Handled guest inquiries and special requests professionally.
- Maintained cleanliness and organization of waiting area consistently.
- Monitored dining room flow to minimize wait times for guests.
- Collaborated with kitchen staff for timely service updates and communication.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Crew Member
Dairy Queen Grill & Chill
Fort Myers
09.2020 - 09.2021
- Cake decorating
- Prepared food items according to Dairy Queen's quality standards and recipes.
- Served customers at the counter, providing friendly and efficient service.
- Maintained inventory levels, restocking supplies as needed throughout shifts.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash transactions accurately while managing point-of-sale systems.
- Trained new crew members on operational procedures and customer service skills.
- Assisted in maintaining a clean and organized work environment for staff and customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Riverdale Highschool
Fort MyersSkills
- Invoice creation
- Billing operations
- Payment processing
- Payroll administration
Timeline
Accounting Specialist
A+Plumbing Professionals LLC
02.2025 - Current
Hostess/Server
Pinchers Crab Shack
09.2021 - 02.2025
Crew Member
Dairy Queen Grill & Chill
09.2020 - 09.2021
Riverdale Highschool