Shelby Sutherland
Ulta Beauty Inc.
Troy,MI
8
years of professional experience
Dedicated professional with strong customer service and multitasking skills. Proven ability to enhance guest experiences through personalized engagement and attention to detail.
Work History
Task Associate
6 Years- Operated cash register to process customer transactions efficiently.
- Executed store preparation activities before opening to ensure optimal product presentation.
- Curated brand displays to enhance guest shopping experience.
- Engaged with shoppers to offer personalized suggestions and improve overall satisfaction.
- Executed placement of marketing signage and products on sales floor to enhance customer shopping experience.
- Assisted in inventory management by restocking supplies and tracking usage levels effectively.
- Managed logistics of packing and shipping shopping orders to enhance guest satisfaction.
Hostess
2 Years 1 Month- Managed reservation system to optimize seating efficiency during peak hours.
- Greeted and seated guests promptly, ensuring a positive first impression.
- Collaborated with kitchen and waitstaff to enhance guest experience and service flow.
- Trained new host staff on procedures, fostering a supportive team environment.
Food Service Worker
6 Months- Prepared food orders according to company specifications.
- Operated kitchen equipment efficiently to ensure food safety standards were met.
- Maintained cleanliness and organization in food preparation and service areas.
- Processed food orders efficiently at the register to enhance customer service.
- Executed timely delivery of food orders to guests dining in and those picking up to-go orders.
Crew Member
4 Months- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, including ovens and pizza prep stations, ensuring safety protocols were followed.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies and tracking usage levels effectively.
Education
High School Diploma
- 3.5 GPA
- Elected Captain of AA Winterguard 2019
- Colorguard / Winterguard / Marching Band
- Japanese Club
- Theatre Musical 2017
Film Degree - Film Production
- Have made my own short films as a Director, Writer, Editor, and Choreographer.
- Worked on many short films for others and a Art Director, Set Photographer, and 2nd AC.
- Edited videos on DaVinci Resolve.
- Worked hands on with professional movie equipment.
Skills
Team collaboration
Inventory management
Cleaning and sanitizing
Customer service
Analytical skills
Time management
Teamwork and collaboration
Sanitation standards
Critical thinking
Quick learner
Interests
I have a passion for photography and editing photos.
I'm a big movie lover.
Nintendo Gamer.
Love listening to music and going to concerts.
Crafting and DIY Projects
I enjoy traveling and exploring.
Timeline
Hostess
Red Robin
02.2022 - 03.2024Read More
Task Associate
Ulta Beauty Inc.
09.2020 - CurrentRead More
Food Service Worker
Smashburger
09.2019 - 03.2020Read More
Crew Member
Little Caesars
11.2018 - 03.2019Read More
Motion Picture Institute
Film Degree from Film Production
Read More
Troy Athens High School
High School Diploma
Read More