Shelby Tangorra
Summary
Results-driven and highly motivated sales professional with a successful track record in both outside and inside sales, showroom coordination, and client services across various building material industries. Eager to leverage my extensive experience and expertise in a new role that offers opportunities for growth and career advancement.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
Marble Systems
01.2023 - Current
- Proactively manage a diverse sales territory—serving retail showrooms, A&D firms, contractors, and homeowners—through routine meetings, personalized communication, efficient problem-solving, and exceptional customer service.
- Drive consistent sales growth by successfully negotiating and closing deals, fostering trust-based relationships with key customers, and strategically expanding the customer base through prospecting, cold calling, networking, and in-person visits.
- Regularly research new and existing product lines, technical specifications, industry trends and competitor offerings to confidently educate customers and deliver compelling, informative presentations.
- Maintain accounts receivable within the sales territory by monitoring statements, ensuring timely payments, and promptly resolving billing issues.
Tile Design/Sales Associate
Design Works
02.2022 - 01.2023
- Guided customers through tile selections, optimizing layouts, and choosing finishing materials by blending product expertise, industry trends, and technical knowledge with a sharp eye for design and a passion for aesthetics.
- Consistently exceeded monthly sales goals by cultivating strong, lasting relationships with 80+ vendors, homeowners, designers, contractors, and installers—ensuring seamless project execution from start to finish.
- Effectively leveraged SAP (Systems Applications and Products) software and Microsoft 365 to manage customer communications, generate sales quotations, calculate freight costs, monitor inventory levels, request samples, and process/track orders with precision.
Inside Sales/Showroom Coordinator
Southwest Floor Design
06.2020 - 02.2022
- Routinely merchandised hardwood and tile showroom by leveraging industry trends and collaborating with vendor representatives to ensure accurate pricing and optimal product presentation.
- Sustained 40+ client relationships through acting as a key liaison between the business owner, clients, and distributors, ensuring seamless project coordination and execution.
- Reliably delivered outstanding client service by promptly addressing concerns, effectively resolving issues, and continuously building positive rapport.
Education
Bachelor of Human Sciences - Retail, Merchandising & Product Development
Florida State University
Tallahassee, FL2018
Additional Information
PROFICIENT IN: Microsoft Office Suite, Google Workspace, Canva, SAP & Shopify
Timeline
Outside Sales Representative
Marble Systems
01.2023 - Current
Tile Design/Sales Associate
Design Works
02.2022 - 01.2023
Inside Sales/Showroom Coordinator
Southwest Floor Design
06.2020 - 02.2022
Bachelor of Human Sciences - Retail, Merchandising & Product Development
Florida State University
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