Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Turner

Dacula,GA

Summary

Patient Behavior Technician with experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions Specializing in autism. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Experienced in scheduling and over seeing daily responsibilities of an office and employees. I am detail oriented and a great multi-tasker.

Overview

15
15
years of professional experience
1
1
Certification

Work History

RBT

Apollo Behavior
08.2023 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
  • Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Improved communication skills in autistic children by utilizing evidence-based practices.
  • Maintained a safe, structured learning environment conducive to the individual success of each client.
  • Increased independence in daily living tasks by providing consistent skill development support.

Veterinary Receptionist

Hamilton plaza Animal Hospital
04.2023 - 08.2023
  • Answer Phone, Confirm Appts, do recalls and get next day papers ready
  • We use V-Tech for our software
  • Know all pricing when it comes to all our vaccines and flea and tick preventions and heart worm preventions
  • Help client to their cars if need be
  • Also make sure all clients have a pleasant visit while they are there.

Behavioral Therapist

Applied ABC
02.2023 - 08.2023
  • Have worked with one specific non verbal autistic child help with communication skills, working with behavioral intervention and more than anything seeing the success that this child is making
  • I love watching the growth and seeing successful improvements.

Front Office Manager

Gwinnett Clinic
11.2019 - 08.2022
  • Tracked customer satisfaction surveys, maximizing usage of response tracking system
  • Ordered supplies and maintained inventory control, minimizing unnecessary expenses
  • Promoted correct procedures for accounting, credit control and handling of financial transactions
  • Developed and implemented controls to manage expenses
  • Communicated verbally and in writing to provide clear direction to staff
  • Coordinated activities with other departments to foster increased levels of communication and satisfaction
  • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
  • Implemented and developed operational standards, policies and procedures
  • Reviewed monthly financial results with HR
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Developed existing team into high productivity, results-oriented unit through creative initiatives
  • Addressed and resolved client or customer inquiries to foster superior standards of service
  • Conducted quality, timely performance feedback and performance appraisals
  • Facilitated month-end closing processes, invoicing and journal entries
  • Led and directed team members on effective methods, operations and procedures
  • Minimized staff turnover through appropriate selection, orientation and training.

Special Education Paraprofessional

Gwinnett County Public Schools
08.2015 - 10.2019
  • Established and enforced rules for behavior and procedures to maintain order among students
  • Encouraged and explored activities to help students improve gross and fine motor skills
  • Taught socially acceptable behavior, employing behavior modification or positive reinforcement techniques
  • Evaluated and graded daily student assignments to help lead teacher
  • Collected data to help determine student performance in academic and behavioral domains
  • Prepared weekly educational agendas with help of lead teacher
  • Distributed and collected workbooks, papers and other materials for instruction
  • Alerted teacher of learning or behavioral problems associated with individual students
  • Developed strategies to meet needs of students with variety of disabilities
  • Assisted students in use of educational computer programs and technologies
  • Maintained computers in classrooms and laboratories and assisted students with hardware and software use
  • Prepared classrooms with variety of materials and resources for children to explore, manipulate and use in learning activities and imaginative play
  • Attended staff meetings and served on committees, as required
  • Observed students' performance and record relevant data to assess progress
  • Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement
  • Instructed students in daily living skills required for independent maintenance and self-sufficiency, such as hygiene, safety and food preparation
  • Carried out behavior modification and personal development programs under supervision of special education instructors
  • Instructed and monitored students use and care of equipment and materials to prevent injuries and damage
  • Requisitioned and stocked teaching materials and supplies
  • Discussed assigned duties with classroom teachers to coordinate instructional efforts
  • Prepared lesson materials, bulletin board displays, exhibited, equipment and demonstrations
  • Provided disabled students with assistive devices, supportive technology and assistance accessing facilities, such as restrooms
  • Employed special educational strategies and techniques during instruction to improve development of sensory- and perceptual-motor skills, language, cognition and memory
  • Presented subject matter to students under teacher guidance of teachers
  • Organized and labeled materials and displayed students' work
  • Provided assistance to students with special needs.

Front Office Receptionist and collections

Excel Orthopedics
08.2009 - 10.2015
  • Established and enforced rules for behavior and procedures to maintain order among students
  • Encouraged and explored activities to help students improve gross and fine motor skills
  • Taught socially acceptable behavior, employing behavior modification or positive reinforcement techniques
  • Evaluated and graded daily student assignments to help lead teacher
  • Collected data to help determine student performance in academic and behavioral domains
  • Prepared weekly educational agendas with help of lead teacher
  • Distributed and collected workbooks, papers and other materials for instruction
  • Alerted teacher of learning or behavioral problems associated with individual students
  • Developed strategies to meet needs of students with variety of disabilities
  • Assisted students in use of educational computer programs and technologies
  • Maintained computers in classrooms and laboratories and assisted students with hardware and software use
  • Prepared classrooms with variety of materials and resources for children to explore, manipulate and use in learning activities and imaginative play
  • Attended staff meetings and served on committees, as required
  • Observed students' performance and record relevant data to assess progress
  • Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement
  • Instructed students in daily living skills required for independent maintenance and self-sufficiency, such as hygiene, safety and food preparation
  • Carried out behavior modification and personal development programs under supervision of special education instructors
  • Instructed and monitored students use and care of equipment and materials to prevent injuries and damage
  • Requisitioned and stocked teaching materials and supplies
  • Discussed assigned duties with classroom teachers to coordinate instructional efforts
  • Prepared lesson materials, bulletin board displays, exhibited, equipment and demonstrations
  • Provided disabled students with assistive devices, supportive technology and assistance accessing facilities, such as restrooms
  • Employed special educational strategies and techniques during instruction to improve development of sensory- and perceptual-motor skills, language, cognition and memory
  • Presented subject matter to students under teacher guidance of teachers
  • Organized and labeled materials and displayed students' work
  • Provided assistance to students with special needs.

Education

High school diploma - College Prep

Berkmar High School
Lilburn, GA
05.2021

Some College - Education and Healthcare

Georgia Gwinnett College
Lawrenceville, GA
09.2019

Skills

  • Special education
  • Accounts payable
  • Office management
  • Office experience
  • Data collection
  • Management
  • QuickBooks
  • Journal entries
  • Accounts receivable
  • Personal assistant experience
  • Expense management
  • Accounting
  • Microsoft Outlook
  • Social Skills Development
  • Incidental Teaching
  • Reinforcement Strategies
  • Behavior Reduction Strategies
  • Prompting Techniques
  • Error Correction
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Development
  • Schedule Preparation
  • Attention to Detail
  • Patient confidentiality
  • HIPAA Compliance
  • Insurance Coverage Verification
  • Eligibility Determination

Certification

Paraprofessional certification

  • RBT - Registered Behavior Technician

Timeline

RBT

Apollo Behavior
08.2023 - Current

Veterinary Receptionist

Hamilton plaza Animal Hospital
04.2023 - 08.2023

Behavioral Therapist

Applied ABC
02.2023 - 08.2023

Front Office Manager

Gwinnett Clinic
11.2019 - 08.2022

Special Education Paraprofessional

Gwinnett County Public Schools
08.2015 - 10.2019

Front Office Receptionist and collections

Excel Orthopedics
08.2009 - 10.2015

High school diploma - College Prep

Berkmar High School

Some College - Education and Healthcare

Georgia Gwinnett College

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Shelby Turner