Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Valentine

Berkeley Springs,WV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Sales Associate

J & S Pawn
Berkeley Springs, WV
11.2022 - Current
  • Demonstrated product features and benefits for customers' needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Establishing and maintaining interpersonal relationships with others, and maintaining them over time.
  • Facilitate reimbursement for travel using Travelmanager.
  • Type, format proofread and edit correspondence and other documents from notes or dictating machines using computers or typewriters
  • Count, weigh, measure and organize materials.
  • Train other staff members to perform work activities, such as using computer applications.
  • Troubleshoot problem solving office equipment, such as computer hardware and software.
  • Make travel arrangements for office personnel.
  • Answered store and merchandise questions and led customers to wanted items.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Maintained records related to sales for store management.

Administrative Officer

Harpers Ferry Job Corps Center
Harpers Ferry, WV
01.2012 - 10.2022
  • Proofread content for typo-free emails and documentation.
  • Developed and implemented administrative procedures to improve operational efficiency.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Coordinated support to facilitate general office operations.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Type, format, proofread and edit correspondence and other documents from notes or dictating machines using computers or a typewriter.
  • Prepare meeting agendas, attend meetings and record and transcribe in minutes
  • Make travel arrangements for office personnel.
  • Count, weigh, measure and/or organize materials.
  • Troubleshoot problems involving office equipment, such as computer hardware and software.
  • Performing day to day administrative tasks such as maintaining information files and processing paperwork
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.

Education

High School Diploma -

Musselman High School
Bunker Hill, WV
07-2010

Skills

  • Promotional support
  • Sales Enhancement
  • Retail loss prevention
  • POS System Management
  • Service Excellence
  • Achievement Oriented
  • Versatile Availability

Timeline

Sales Associate

J & S Pawn
11.2022 - Current

Administrative Officer

Harpers Ferry Job Corps Center
01.2012 - 10.2022

High School Diploma -

Musselman High School

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Shelby Valentine