Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Wallis

Colorado Springs,CO

Summary

Qualified administrative and retail manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager/Scheduler

Brookdale
03.2025 - Current
  • My position at Brookdale Senior living includes creating a schedule for all nurses and CNA's at the facility, taking call offs and finding their replacement for the given shift. Following all FDA regulations when it comes to hours worked in the facility. I oversee all medical supplies as well that includes ordering supplies and budgeting for that area in the facility ensuring we have all supplies we need to keep operating normally and efficiently.

Assistant Store Manager

Natural Grocers
03.2024 - 03.2025
  • My job responsibilities at Natural Grocers include stocking merchandise in any area of the store. Assigning associates tasks for the day and helping take customer and associate questions and complaints. Cashiering when needing assistance in the front end. I'm also trained to open and close the store on a given shift which includes counting all cash drawers up at the beginning of the day and than counting them back down at the end of the night. Responsible for making sure all opening and closing duties are completed in a timely manner.

Manager on Duty (MOD)

Sprouts Farmers Market
06.2023 - 01.2024
  • My current job responsibilities at Sprouts are to efficiently manage and direct the whole stores crew, to handle any kind of customer complaint or issue that the store may see. I'm also in charge of opening and closing the store on any given shift, and making sure all final counts and money and deposits have been locked up securely for the evening and properly opened and placed in the mornings.

Retail Merchandiser

Frito-Lay
01.2023 - 05.2023
  • My job responsibilities at Frito-Lay include driving from scheduled store's and receiving the load upon arrival providing the proper paperwork to the receiver. Stock the merchandise in proper location and than ordering the store's product adequately.

Team Leader

Walmart
09.2020 - 11.2022
  • My responsibilities at Walmart are to keep the front end of the store running properly. I assign all cashiers and service members their tasks for the day and ensure everyone receives their breaks on time. I'm in charge of dispensing all cash that is needed to drawers and any customer or associate complain must take. I sometimes close or open the store so I'm in charge of properly taking account for all cash and and making sure it gets put in the right place in the morning and evenings.

E-Commerce Specialist

Kroger
04.2018 - 03.2020
  • The responsibilities of an ecommerce specialist included shopping customers orders placed through the online ordering system, bagging and placing orders in customer's vehicles upon arrival, managing the ecommerce crew and fulfilling all department responsibilities by closing.

Cashier/Customer Service

Spirit Halloween
09.2017 - 11.2018
  • Job responsibilities at Spirit included assisting customers and familiarize them with our products, checking customers orders out, set up and take down displays at the beginning and end of the season, and assist customers at the fitting rooms.

Sandwich Artist

Subway
01.2018 - 04.2018
  • Responsibilities of a Sandwich artist includes preparing customers orders and checking customers out using a POS system, basic cleaning duties and opening the store and closing the store on set days. All crew is responsible for preparing product for the next shift.

Cashier/Cook

Taco Bell
04.2015 - 05.2017
  • Job responsibilities at Taco Bell included taking customers orders at drive thru and front counter, preparing orders and jumping on the food line to complete orders, basic cleaning duties in lobby and kitchen, and help prepare products for the next shift.

Education

BBA - Marketing

Colorado Technical University
Colorado Springs, CO
02-2027

High School Diploma -

Connections Academy
Colorado Springs, CO
04.2018

Skills

  • Project Management
  • Leadership
  • Budgeting
  • Negotiation
  • Food service
  • Customer service (7 years)
  • Customer service
  • Management
  • Bookkeeping
  • Merchandising
  • E-commerce
  • POS
  • Microsoft Outlook
  • Profit & Loss
  • TIPS
  • Store management
  • Analysis skills
  • Cash register
  • Computer skills
  • Driving
  • E-Commerce (2 years)
  • Retail management
  • Hospitality
  • Microsoft Access
  • Microsoft Excel
  • Cash handling
  • Restaurant experience
  • Assistant Manager Experience
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Clerical support
  • Document management
  • Scheduling
  • Staff hiring
  • Supply management
  • Conflict management
  • Employee training
  • Training and coaching
  • Team supervision
  • Staff training

Certification

  • TIPS
  • Food Handler Certification
  • Driver's License
  • February 2021 to February 2026

Timeline

Office Manager/Scheduler

Brookdale
03.2025 - Current

Assistant Store Manager

Natural Grocers
03.2024 - 03.2025

Manager on Duty (MOD)

Sprouts Farmers Market
06.2023 - 01.2024

Retail Merchandiser

Frito-Lay
01.2023 - 05.2023

Team Leader

Walmart
09.2020 - 11.2022

E-Commerce Specialist

Kroger
04.2018 - 03.2020

Sandwich Artist

Subway
01.2018 - 04.2018

Cashier/Customer Service

Spirit Halloween
09.2017 - 11.2018

Cashier/Cook

Taco Bell
04.2015 - 05.2017

BBA - Marketing

Colorado Technical University

High School Diploma -

Connections Academy

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