Methodical professional in quality control, known for high productivity and efficient task completion. Skilled in statistical analysis, process improvement strategies, and regulatory compliance. Excel at problem-solving, critical thinking, and effective communication to ensure quality standards are met and exceeded.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
KGHM Robinson Mine
03.2021 - Current
As a Warehouse Supervisor, I manage daily operations to ensure efficient inventory management and order fulfillment
My responsibilities include overseeing a team of warehouse staff, coordinating shipping and receiving activities, and maintaining accurate inventory records
Expertise in quality management and process optimization. Led initiatives to enhance operational efficiency while maintaining product integrity. Developed strong analytical skills through consistent monitoring and improvement of Warehouse operations
Collaborative team player with strong communication skills, adept at working across multiple teams and levels to achieve shared goals
Staff Sergeant
US Army Reserve
02.2012 - Current
As a Staff Sergeant, I lead and train a team of soldiers, ensuring readiness and operational effectiveness
My responsibilities include planning and executing training programs, conducting performance evaluations, and maintaining equipment and supply inventories
I provide mentorship and guidance, fostering teamwork and discipline while adhering to military protocols
Additionally, I play a key role in mission planning and execution, coordinating logistics and resource management to support unit objectives
My leadership contributes to improved unit cohesion and mission success
Eligibility Specialist
Department of Workforce Services
03.2019 - 03.2021
Remote Eligibility Specialist responsible for assessing and determining eligibility for a variety of programs and services
My responsibilities included reviewing applications, verifying documentation, and conducting interviews to gather relevant information
I provided clear guidance on program requirements, ensured compliance with regulations, and maintained accurate records
Additionally, I collaborated with internal teams and external agencies to resolve issues and support clients in navigating the application process
My focus on customer service and attention to detail helped streamline operations and improve client satisfaction
Executive Assistant
Altra Running
03.2017 - 03.2019
As an Executive Assistant, I provided comprehensive administrative support to senior executives, managing schedules, coordinating meetings, and organizing travel arrangements
My responsibilities included preparing reports, handling correspondence, and maintaining confidential files
I acted as a liaison between departments and external stakeholders, ensuring effective communication and workflow
Additionally, I assisted with project management, tracked deadlines, and contributed to strategic planning efforts, enhancing overall operational efficiency and supporting executive decision-making
Education
Psychology -
American Military University
Skills
Operations Management
Quality Checks
Computer Skills
Ability to work in a fast-paced environment
Office Administration
Clerical experience
Data inputting
Problem resolution
Statement reconciliation
MS Excel
Training and mentoring
Recruitment and hiring
Critical thinking and analysis
Professional communication
Resilient work ethic
Proficient in remote collaboration tools (Zoom, Microsoft Teams)