Shelby White
Customer Service and Cashier
BOWLING GREEN,Kentucky
Summary
- Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with skills to satisfy customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
- Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
- Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
- Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cashier
Tractor Supply Company
Bowling Green, KY
09.2021 - Current
- Operates cash register for cash, check and credit card transactions with excellent accuracy levels.
- Works flexible schedule and extra shifts to meet business needs.
- Helps customers complete purchases, locate items and join reward programs.
- Restocks and organizes merchandise in front lanes.
- Helps customers complete purchases, locate items, and join reward programs.
- Answers questions about store policies and addresses customer concerns.
- Addresses customer needs and makes product recommendations to increase sales.
- Greets customers entering store and responds promptly to customer needs.
- Operates cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assists customers with returns, refunds and resolving transaction issues.
- Stocks, tags and displays merchandise as required.
- Performs cash, card and check transactions to complete customer purchases.
- Handles cash with high accuracy and takes care of checking bills for fraud.
- Learned duties for various positions and provides backup at key times.
- Operates cash register to record transactions accurately and efficiently.
- Processes refunds and exchanges in accordance with company policy.
Receptionist
Vincent Group
Smiths Grove, KY
01.2023 - 04.2023
- Handled payments of cash, checks, and card.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled cash transactions and maintained sales and payments records accurately.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted with onboarding new clients and securing paperwork completion.
- Collected tax payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
Education
No Degree - Nursing
SKYCTC
Bowling Green, KYHigh School Diploma -
Warren East High School
Bowling Green, KY05.2021
Skills
- Credits and Refunds
- Product Location
- Price Identification
- Time Management Skills
- Money Handling
- Cash Management
- Refunds and Exchanges
- Stocking and Replenishing
- Cash Register Systems
- Cash Drawer Management
- Credit and Cash Transactions
- Identification Checks
- Complex Problem-Solving
- Customer Service Excellence
- Retail Merchandising
- Process Payments
- Refund Handling
- Online Orders Preparation
- Critical Thinking
Timeline
Receptionist
Vincent Group
01.2023 - 04.2023
Cashier
Tractor Supply Company
09.2021 - Current
No Degree - Nursing
SKYCTC
High School Diploma -
Warren East High School
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