Shelby Wilson
Dennya Wilson
Durham,NC
30
Years of experience
Dedicated professional with strong customer service and problem-solving skills. Proven ability to adapt and thrive in fast-paced environments, ensuring efficient project management and team collaboration.
Work History
Wilson Soul Food Kitchen
4 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Industrial Plumbing
1 Year 10 Months- Streamlined industrial processes through the implementation of cutting-edge PLC programming methods.
- Showcased adaptability in constructing various types of buildings including residential homes, commercial establishments, and industrial facilities using different wood framing techniques.
- Achieved consistent customer satisfaction with timely resolution of plumbing emergencies, such as burst pipes or clogged drains.
- Improved client satisfaction by efficiently diagnosing and resolving complex plumbing issues in residential and commercial settings.
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
- Demonstrated adaptability in diverse work environments, including residential, commercial, and industrial projects.
- Maintained clean workspaces for increased safety and productivity during plumbing projects.
- Operated industrial equipment and hand tools for company in [Type] industry.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Improved project efficiency by effectively managing plumbing teams and delegating tasks based on individual strengths.
- Monitored safety and assessed risk levels and mitigation strategies at industrial worksites and on construction jobs.
Plumber
8 Years 6 Months- Installed and repaired plumbing systems in residential and commercial settings.
- Diagnosed plumbing issues using advanced tools and techniques to ensure effective solutions.
- Collaborated with contractors to coordinate plumbing installations during construction projects.
- Trained junior plumbers on safety protocols, tool usage, and efficient work practices.
- Developed maintenance schedules to enhance system reliability and reduce emergency repairs.
- Led troubleshooting efforts for complex plumbing problems, ensuring client satisfaction through timely resolutions.
- Enhanced customer relationships by providing exceptional service and follow-up on completed projects.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Wilson Soul Food Kitchen
Dennya Wilson
01.2022 - CurrentRead More
Industrial Plumbing
Wayman Autry
03.2020 - 01.2022Read More
Plumber
Brown Brothers Plumbing and Heating
09.1996 - 03.2005Read More
University City High School
High School Diploma
Read More