Shelby Winckler
Zillah,WA
Summary
Passionate about dental hygiene and eager to transition into a fulfilling role in healthcare administration. Over 10 years of experience in preventive dental care. Proficient in creating health programs and health education initiatives. Dedicated to promoting overall wellness. Excel at fostering long-term relationships with colleagues.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Dental Hygienist
Yakima Valley Farm Workers Clinic
10.2016 - Current
- Conducted comprehensive dental hygiene services involving both traditional and restorative methods, integrating N2O to ease patient anxieties.
- Collaborated with dentists to effectively manage schedules and expand dental practice.
- Collaborated with a diverse team of RDHs, assistants, dentists, and front office staff.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Consulting and coordinating with the supervisor to manage the patient schedule and assistants.
- Educated patients on preventative dental care techniques, empowering them to maintain optimal oral health between visits.
- Coordinated continuing education opportunities for clinical staff, ensuring compliance with licensing requirements and staying current on industry advancements.
- Developed strong relationships with patients, earning trust through compassionate care and consistent follow-up on treatment progress.
- Enhanced patient satisfaction by providing thorough dental cleanings and oral health education.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and [Task].
Registered Dental Hygienist
Chardonnay Dental
06.2016 - 09.2016
- Executed tasks related to traditional hygiene, including adult prophies and perio maintenances.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Extensive patient education.
- Maintaining my own schedule and time management.
Registered Dental Hygienist
Apple Valley Dental and Braces
08.2015 - 06.2016
- Specialized in pediatric dentistry within a pediatric practice
- Utilized nitrous sedation to assist in managing patient anxiety during procedures
- Successfully completed a wide range of restorative cases, ranging from simple to complex.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
- Improved patient oral health by providing thorough dental cleanings and assessments.
- Collaborated with dental team members to provide comprehensive care for patients, enhancing overall experience.
- Educated patients on proper oral hygiene techniques for optimal dental health and prevention of future issues.
- Administered local anesthesia as needed for dental procedures, ensuring patient comfort throughout the process.
Registered Dental Hygienist
Selah Smiles
09.2015 - 10.2015
- Fill in for a medical leave for one month.
- Traditional Hygiene duties performed, including adult prophies and perio maintenances.
- Completed complex Scaling and root planing procedures.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Extensive patient education.
- Maintaining my own schedule and time management.
Registered Dental Hygienist
Dr. Michael Stafford, DDS
06.2015 - 08.2015
- Traditional Hygiene duties performed, including adult prophies and perio maintenances.
- Completed complex Scaling and root planing procedures.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Extensive patient education.
- Maintaining my own schedule and time management.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
Office Assistant/Saturday Office Manager
Toppenish Livestock Comm.
08.2006 - 08.2015
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
Education
Graduate Certificate - Health Administration
Eastern Washington University
Cheney, WA06.2025
Bachelors of Science - Dental Hygiene
Eastern Washington University
01.2018
Associates of Science - Dental Hygiene
Yakima Valley College
06.2015
Associates of Arts and Science - General Studies
Yakima Valley College
03.2013
Skills
- Proficient with Microsoft Office
- Proficient with Epic software systems
- Decisive diplomatic, and collaborative leadership style
- Demonstrated ability to manage my own time and work well independently
- Skilled presenter and patient education
- Effective at nurturing and retaining numerous professional relationships
- Organized, attentive to details and daily schedules, promptly responding and adjusting to changes, communications with team members
- Meticulous and accurate at data entry, note taking, and tracking records
- Extensive consultative background, including the performance of client, situational analysis, presentation, and education
Certification
- Washington State Dental Hygiene License with Sealant and Fluoride Endorsement
- First Aid/CPR Certified
- HIV 7 Hour Course Certified
- Fire Safety Certified
- Washington State Driver’s License
- Human Resource Training
- Cultural Competency and Humility Training
- Prevention of Discrimination and Harassment in Healthcare Training
- Unconscious Bias Training
- Microaggression in the workplace Training
- Diversity and Sensitivity Training
- Project Management Certification
References
- Lauryl Garcia, DDS, (509) 901-7574
- Stephen Davis, DDS YVFWC, (509) 585-5437
- John Top, Owner, TLC, (509) 865-2884
- Krystal Wiersma, Educator, (509) 930-3357
Affiliations
- American Dental Hygiene Association
- Washington State Dental Hygiene Association
- National Healthcare Corps Member-Loan Repayment Recipient
Timeline
Lead Dental Hygienist
Yakima Valley Farm Workers Clinic
10.2016 - Current
Registered Dental Hygienist
Chardonnay Dental
06.2016 - 09.2016
Registered Dental Hygienist
Selah Smiles
09.2015 - 10.2015
Registered Dental Hygienist
Apple Valley Dental and Braces
08.2015 - 06.2016
Registered Dental Hygienist
Dr. Michael Stafford, DDS
06.2015 - 08.2015
Office Assistant/Saturday Office Manager
Toppenish Livestock Comm.
08.2006 - 08.2015
Graduate Certificate - Health Administration
Eastern Washington University
Bachelors of Science - Dental Hygiene
Eastern Washington University
Associates of Science - Dental Hygiene
Yakima Valley College
Associates of Arts and Science - General Studies
Yakima Valley College
- Washington State Dental Hygiene License with Sealant and Fluoride Endorsement
- First Aid/CPR Certified
- HIV 7 Hour Course Certified
- Fire Safety Certified
- Washington State Driver’s License
- Human Resource Training
- Cultural Competency and Humility Training
- Prevention of Discrimination and Harassment in Healthcare Training
- Unconscious Bias Training
- Microaggression in the workplace Training
- Diversity and Sensitivity Training
- Project Management Certification
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