Shelby Woods
Summary
Warehouse Worker with 8+ years of experience in managing inventory, enhancing operational efficiency, and ensuring accurate order fulfillment. Demonstrates strong skills in materials handling, assembly, and operations, with a proven track record of reducing workplace incidents and optimizing logistics. Seeking to leverage expertise in a dynamic environment to further streamline processes and improve productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate
Adecco Staffing
09.2024 - Current
- Manage inventory flow, ensuring timely stock replenishment and order accuracy.
- Streamlined packing processes, boosting daily output by over 12%.
- Utilize warehouse management software to track shipments and inventory levels.
- Resolve logistical issues swiftly, minimizing delays and enhancing efficiency.
- Contribute to team safety protocols, reducing workplace incidents.
Wearhouse Worker
Tsmc
07.2024 - 08.2024
- Managed inventory, ensured timely stock replenishment, maintained accurate records, improved efficiency.
Cashier/Customer Service
Savers
04.2024 - 05.2024
- Processed transactions swiftly, enhancing checkout efficiency and customer satisfaction.
- Resolved customer inquiries and issues, improving overall service experience.
- Maintained accurate cash handling and balanced registers daily.
- Collaborated with team to streamline service operations, boosting productivity.
- Adapted to fast-paced environment, demonstrating strong multitasking abilities.
Amazon Sortation Associate
Amazon Warehouse
11.2023 - 04.2024
- Efficiently sorted packages for timely customer delivery, enhancing operational workflow.
- Collaborated with team to ensure accurate package distribution, leading to improved delivery accuracy.
- Utilized organizational skills to manage high-volume package sorting, reducing errors significantly.
- Resolved logistical challenges, optimizing package flow and minimizing delays.
- Contributed to a streamlined process, resulting in faster delivery times and increased customer satisfaction.
Sales Associate
Carioca Minute Mart
08.2023 - 10.2023
- Managed gas pump operations ensuring customer satisfaction and safety compliance.
- Organized and replenished store inventory, enhancing product availability.
- Facilitated sales transactions, contributing to increased daily revenue.
- Resolved customer inquiries efficiently, improving overall service experience.
- Operated gas pumps with precision, monitored inventory levels to ensure optimal stock availability, and processed sales transactions with accuracy in a fast-paced retail
Driver
Uber Drivers
06.2023 - 08.2023
- Transported clients safely, enhancing customer satisfaction and maintaining high service ratings.
- Provided exceptional customer service to diverse clientele, ensuring comfortable journeys and accommodating special requests while maintaining vehicle cleanliness.
Cashier/Customer Service
Love's Travel Stops & Country Stores
03.2023 - 06.2023
- Assisted customers with fuel purchases, boosting satisfaction and transaction speed.
- Managed inventory and cleanliness, ensuring a welcoming store environment.
- Delivered exceptional service at fuel and shower facilities, enhancing customer experience.
- Delivered exceptional customer service at both diesel and gas desks, maintained store presentation through stocking and cleaning, and facilitated shower amenities for travelers.
Sales Associate
Once Upon a Child
08.2022 - 02.2023
- Assisted customers with purchases, enhancing shopping experience and boosting satisfaction.
- Organized and maintained clothing displays, ensuring a neat and appealing store environment.
- Efficiently processed transactions, reducing wait times and improving checkout efficiency.
- Managed point-of-sale operations while maintaining organized clothing displays, evaluating secondhand items for purchase, and delivering responsive customer service.
Doordash Driver
DoorDash
09.2021 - 08.2022
- Delivered orders promptly, enhancing customer satisfaction and ensuring high service standards
- Efficiently delivered food and goods while maintaining exceptional customer service standards, navigating challenging routes to ensure on-time deliveries and building positive customer relationships.
- Managed timely delivery of food orders while prioritizing customer satisfaction, optimized delivery routes to maximize efficiency, and maintained high ratings through reliable service.
Delivery Driver
Amazon DSP
04.2022 - 06.2022
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed timely package delivery operations at Amazon DSP, ensuring customer satisfaction through efficient route planning and maintaining a 99% on-time delivery record.
Delivery Driver
HelloFresh
02.2022 - 03.2022
- Delivered up to 80 packages daily, ensuring timely and accurate service.
- Maintained high customer satisfaction through reliable and efficient delivery.
- Utilized route optimization to enhance delivery efficiency and reduce time.
- Ensured vehicle safety and compliance with company standards.
- Resolved delivery challenges to maintain smooth operations and client trust.
Pizza Delivery Driver
Pizza Hut
01.2022 - 03.2022
- Delivered pizzas swiftly, ensuring customer satisfaction and timely service.
- Efficiently delivered pizzas while ensuring timely service, maintained vehicle in excellent condition, and enhanced customer satisfaction through friendly interactions.
- Executed prompt pizza deliveries across service areas, optimized routes for efficiency, and maintained accurate transaction records while prioritizing customer satisfaction.
- Managed precise order verification before delivery, maintained comprehensive delivery logs, and ensured proper food handling protocols were followed for quality assurance.
- Assisted kitchen staff during peak hours with cutting and packing pizzas, collaborated with team members to ensure order accuracy, and provided exceptional service to customers.
Wearhouse Associate
Cafe Valley Bakery
01.2020 - 03.2021
- Operated and maintained bakery machinery, ensuring efficient muffin production.
- Executed cleaning protocols on machines, enhancing operational reliability.
- Monitored production processes, achieving consistent quality standards.
- Collaborated with team to streamline workflow, boosting productivity.
- Resolved equipment issues promptly, minimizing downtime.
Sales Associate
Kohls
08.2019 - 12.2019
- Organized merchandise to enhance shopping experience
- Fulfilled customer orders efficiently
- Improved inventory accuracy through detailed sorting
- Managed inventory organization and executed efficient order fulfillment at Kohl's, enhancing customer satisfaction through systematic product arrangement and timely order processing.
Wearhouse Worker
Chewy
01.2019 - 08.2019
- Efficiently picked and packed orders, ensuring timely delivery and accuracy.
- Contributed to a 20% reduction in order processing time through streamlined packaging techniques.
- Utilized inventory management systems to track and fulfill orders accurately.
- Resolved packaging issues, improving customer satisfaction and reducing returns.
- Collaborated with team to maintain a safe and organized warehouse environment.
Front Desk Receptionist
Los Viajeros Inn
01.2018 - 12.2018
- Managed front desk operations, enhancing guest satisfaction through efficient reservation handling.
- Managed guest reservations, processed paperwork efficiently, and handled phone inquiries at Los Viajeros Inn, creating positive first impressions for all visitors.
- Coordinated seamless check-in/check-out procedures while maintaining accurate reservation records and resolving guest concerns promptly at front desk.
Front Desk Receptionist
Super 8 Motels
01.2018 - 12.2018
- Managed front desk operations, ensuring efficient reservation handling and guest satisfaction.
- Managed front desk operations, processed reservations, handled guest inquiries, maintained accurate paperwork, and coordinated with housekeeping to ensure room readiness.
- Welcomed guests with a warm smile, efficiently managed check-ins/check-outs, resolved billing discrepancies, and maintained strong communication with all departments.
Assistant Manager
Wendy's
01.2017 - 12.2017
- Managed shifts, enhancing team efficiency and customer satisfaction.
- Resolved customer issues, improving service quality and retention.
- Supported crew, fostering a collaborative and productive environment.
- Orchestrated shift operations at Wendy's while supervising crew, resolving customer concerns, and implementing service improvements that enhanced customer satisfaction.
- Managed daily shift operations, directed team members, and maintained quality standards while handling customer service challenges and ensuring operational efficiency.
Education
High School Diploma -
Ironwood High School
Glendale, AZ05.2015
Skills
- Effective communication
- Quality control
- Safe driving practices
- Point of sale operations
- Skilled in Microsoft Office tools
- Sales experience
- Proficient in pallet jack handling
- Organizational management
- Operations
- Customer engagement
- Cash management
- Product packaging
- Proficient in organization
- Materials Handling
- Retail merchandising
- Customer engagement
- Effective time management
- Detail-oriented approach
Certification
- Food Handler Certification
- Food Handler Certification – Oct 2023 - Oct 2026
LANGUAGES
English
Native
Timeline
Associate
Adecco Staffing
09.2024 - Current
Wearhouse Worker
Tsmc
07.2024 - 08.2024
Cashier/Customer Service
Savers
04.2024 - 05.2024
Amazon Sortation Associate
Amazon Warehouse
11.2023 - 04.2024
Sales Associate
Carioca Minute Mart
08.2023 - 10.2023
Driver
Uber Drivers
06.2023 - 08.2023
Cashier/Customer Service
Love's Travel Stops & Country Stores
03.2023 - 06.2023
Sales Associate
Once Upon a Child
08.2022 - 02.2023
Delivery Driver
Amazon DSP
04.2022 - 06.2022
Delivery Driver
HelloFresh
02.2022 - 03.2022
Pizza Delivery Driver
Pizza Hut
01.2022 - 03.2022
Doordash Driver
DoorDash
09.2021 - 08.2022
Wearhouse Associate
Cafe Valley Bakery
01.2020 - 03.2021
Sales Associate
Kohls
08.2019 - 12.2019
Wearhouse Worker
Chewy
01.2019 - 08.2019
Front Desk Receptionist
Los Viajeros Inn
01.2018 - 12.2018
Front Desk Receptionist
Super 8 Motels
01.2018 - 12.2018
Assistant Manager
Wendy's
01.2017 - 12.2017
High School Diploma -
Ironwood High School
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