Shelby Yarger
Kaysville,UT
Summary
Operations professional specializing in process optimization and team management. Proven track record of driving operational excellence and achieving organizational goals. Expertise in resource allocation and performance monitoring, fostering a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
DHL ECommerce
01.2024 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Implemented predictive maintenance schedule for equipment, drastically reducing unexpected downtime.
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
- Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interceded between employees during arguments and diffused tense situations.
Forklift Operator
DHL ECommerce
05.2023 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Shift Lead
Alpha Packaging
11.2021 - 03.2023
- Manage personnel and conduct training.
- Ensure proper operation of machines in the manufacturing process
- Make adjustments to machines to ensure bottles are to customers specifications
Office Manager / Consultant
LG Resources
06.2021 - 10.2021
- Manage everyday office operations.
- Maintain an open line of communication with clients to update their needs.
- Travel to companies to organize and assist in hiring operations.
Assistant Operations Manager
Tru Fru
01.2021 - 06.2021
- Inventoried products at various warehouses.
- Transported products between warehouses and client locations.
- Organized shipments of product samples to potential clients.
- Answered customer service calls and emails.
Skills
- Comprehensive listening
- Collaborative abilities
- Communication proficiency
- Performance assessment
- Task delegation strategies
- Staff oversight
- Safety compliance
- Time efficiency
- Work commitment
- Leadership skills
- Problem resolution strategies
- Employee training and development
- Warehouse logistics management
- Workflow enhancement
Timeline
Operations Supervisor
DHL ECommerce
01.2024 - Current
Forklift Operator
DHL ECommerce
05.2023 - 01.2024
Shift Lead
Alpha Packaging
11.2021 - 03.2023
Office Manager / Consultant
LG Resources
06.2021 - 10.2021
Assistant Operations Manager
Tru Fru
01.2021 - 06.2021