Shelby Zuccato
Livermore,CA
Summary
Dynamic and results-oriented Operations Manager with extensive experience in leading and optimizing day-to-day operations within the distribution warehouse industry. Proven track record in strategic planning, process optimization, team management, and quality control. Skilled in supply chain management, budgeting, compliance, and data analysis. Exceptional leadership and communication abilities. Committed to enhancing productivity, reducing costs, and ensuring operational efficiency. Adept at fostering collaborative and positive work environments. Strong advocate for continuous improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
Speedy Delivery LLC
11.2023 - Current
- Served as an Operations Manager at Speedy Delivery LLC, overseeing 3PL logistics operations for major clients, including Bath & Body Works, Victoria's Secret, and Purple Mattress
- Successfully managed end-to-end logistics processes, ensuring seamless order fulfillment and delivery
- Led a high-performing operations team, implementing best practices in inventory management and transportation logistics
- Established and monitored key performance indicators, achieving operational efficiency and cost reduction
- Proactively implemented quality control measures, maintaining high standards of accuracy throughout the logistics chain
- Oversaw all daily branch operations including, but not limited to, the supervision of personnel, OSHA regulations, security, time management
- Handling all purchase matters regarding warehouse operations and reporting accordingly
- Ensured all services, operations, and maintenance aligned with company standards
- Conducted KPI evaluations and improvement training
- Coordinated schedule for incoming and outgoing deliveries on a daily basis.
Operations Manager
LX Hausys America, Inc.
06.2017 - 05.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
Associate of Science - Biology
Las Positas College
Livermore, CA12.2023
Skills
- Health and Safety Compliance
- Customer Retention
- Financial Management
- Inventory Management
- Performance Reporting
- Logistics Oversight
- Process Improvement
- Workflow Optimization
- Incidents Management
- Continuous Improvements
- Staff Management
- Performance Evaluations
- Contract Negotiation
- Distribution Center Management
- Operations Management
- MS Office
- Inventory Control
- Warehouse Operations
- Strategic Planning
- Unsurpassed Work Ethic
- Project Leadership
Timeline
Operations Manager
Speedy Delivery LLC
11.2023 - Current
Operations Manager
LX Hausys America, Inc.
06.2017 - 05.2023
Associate of Science - Biology
Las Positas College
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