Shelby Steely
Lancaster,CA
Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Trusted in business security services as well as caring for others in professional and home care.
Patient and empathetic with extensive background in conflict resolution and customer care.
Overview
19
19
years of professional experience
Work History
Teacher assistant, infants to toddlers
KMS
San Francisco, CA
08.1992 - 08.1993
I was responsible for the personal and group care and education for children ages 3 months - 2 years
customer services
Ikon office solutions
Palo Alto, CA
11.1996 - 09.1998
- Answered calls in reception addressing customer inquiries, connecting employees calls and providing information
- Greeting customers to ascertain what each customer wanted or needed
- Mail pick up, sorting and delivery
- Described product to customers and accurately explained details and care of merchandise, printing documents and binding books for meetings
Reception, Security rounds for Applied Materials
Allied Barton's Security Services
Fremont, CA
09.1998 - 01.1999
- Greeted indivuduals escorted them to appropriate places, answered calls addressing customer inquiries, solving problems and connecting employees calls
- Guard station watch and walked assigned territory rounds
- CPR training
- Earned management trust by serving as key card holder, responsibly opening and closing buildings
in home care
IHSS
Lancaster, CA
11.2010 - 06.2011
- Cared for terminally Ill
- Daily house hold duties
- Driving to appointments
- Hospital visits and kept company during dialysis
- Shopped for groceries
- cleaned
Education
Cosmetology science - Cosmetology
Miss Marty's Cosmetology now known as Marinello
San Francisco, CA1990
Skills
- Quick learner
- Trusted key holder
- Strong client relations
- Medical terminology knowledge
- Shipping and receiving
- Creative problem solver
- Open minded
- Caring
- Creative
- Artistic
- Eager learner
- Mother skills
Timeline
in home care
IHSS
11.2010 - 06.2011
Reception, Security rounds for Applied Materials
Allied Barton's Security Services
09.1998 - 01.1999
customer services
Ikon office solutions
11.1996 - 09.1998
Teacher assistant, infants to toddlers
KMS
08.1992 - 08.1993
Cosmetology science - Cosmetology
Miss Marty's Cosmetology now known as Marinello