Shelby Chaffin
Dunedin,FL
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
13
13
years of professional experience
Work History
Market Center Administrator/CFO
Keller Williams Success Realty
07.2022 - 10.2023
- Collaborate with the OP and TL to create and implement systems around growth
- Collaborate with the OP and TL to plan for Market Center profitability using the Cap Management tool
- Help to construct projections in appointments, gross, net, and profit
- Regularly communicate actual numbers
- Support the team in identifying solutions if actual results are not in alignment with goals
- On a daily basis, use the Daily Company Dollar tool to identify the amount of Company Dollar that has been received for the month, and the amount that is pending
- On a weekly basis, work with the Market Center leadership team to conduct coaching conversations with associates to ensure they stay on track to achieve their goals
- Consult with associates on shared business-building fundamentals
- Use the Leverage system and tools to build and lead a powerful staff
- Build and manage operational systems that empower associate businesses
- Build and manage retention systems, focused on all associates, and become the primary relationship manager for agents not in the productivity program or top 20% (the middle 60%)
- Facilitate paperwork signatures with new and transferring agents
- Fully proficient in all technology offered, including, but not limited to, Command, Docusign, Winmore, AccountEdge, Sovos, etc
- Introduce new products/services to associates
- Ensure all associate transactions are accurately recorded and tracked
- Implement full charge bookkeeping (A/R and A/P)
- Oversee purchasing (supplies and equipment)
- Complete weekly soft closes and communicate key numbers, any anticipated challenges, and any opportunities to celebrate to the rest of the Market Center leadership team
- Complete accurate banking and accounting
- Complete monthly closes and transmit monthly data on time
- Oversee maintenance of office equipment
- Support TL in facilitation of ALC meetings and other ALC related activities
- Create agendas and record meeting minutes as necessary
- Management
Junior Accounting Manager/Office Manager
Henrick Automotive Group
01.2017 - 03.2021
- Reconcile daily banking
- Floorplan payoffs and monthly audits
- Intercompany/Related
- Supervises front of house and back of house daily operations
- Handled Fixed Assets - FASvsGL
- Grassroots - General Motors
- Processed Payroll/Tech Time, Advisors, and EOM pay
- Accrued vacation/sick pay/holiday time
- Expenses Report and monthly meetings
- Accrued Payables
- Sublet
- Cash Deposits
- Assisted with monthly Bad debt
- Assisted with monthly Parts Reconcile
- Stat Data
- Worked with Controller monthly to finalize Financial Statement
Billing Clerk
Hendrick Automotive Group
01.2016 - 01.2017
- Posted daily Fundings, identified daily Floorplan Payoffs, and noted on daily aged Customer Down Payment Receivables
- Receive and review paperwork from F&I and processed in Accounting and/or send rejection emails
- Warranty remits
- Reconcile monthly commissions
- Worked Inventory, Customer Receivables, and WE OWE schedules
- Bring in credits or email GM for COS approvals
- Stocked in New/Used vehicles
- Processed Wholesales
- Intercompany Wholesales and Purchases
- Processed Dealer Trades
- Incentive/Factory Rebates
- Process Cancellations
- Both lienholder and customer request
- Reconciled Physical Inventory for all stores with GM
- Title and MSO Audits monthly
- Reconcile monthly commissions.
Title Clerk
Jim Hudson Ford
01.2015 - 10.2015
- Completed tag and title processing for new, used, and wholesale sales
- Billed out Wholesale Sales in FI and Accounting
- Purchased/Stocked in all used vehicles purchases and handled title work
- Completed lien payoff s on all retail deals in a timely manner and followed up on in-bound titles
- Review vehicle titles for accuracy and completeness to include VIN, odometer reading and release of liens
- Confirm negotiability of title document and report any title discrepancies
- Interact with customers, dealers and representatives of regulatory agencies in resolution of title issues.
- Coordinate price adjustment between buyer and seller if required
- Pay drafts for incoming titles on bank payable draft lists.
Team leader
Trane Ingersoll Rand
01.2013 - 09.2014
- Managed an off line cell of 12 or more employees
- Continuously improving the process and ergonomics of the cell
- Provided cell the materials needed to be successful in meeting tact time
- Encouraged Cell with positive dialog to keep the motivation going
- Discussed issues that might be causing a negative mind set for the team
- When needed, assisted our team to complete what was expected when we were short handed., training:
- Learn from other team leaders and group leaders what is expected to lead a team
- Worked under team and group leaders and with the team to keep up with tact time and insure that everyone is rotating and safe.
Production Technician
Trane Ingersoll Rand
01.2012 - 12.2012
- ∙ Worked on the line with manipulators and tools to complete and finish the product line item.
- ∙ Worked along with team members and management for the goal at hand.
- ∙ Followed instructions and steps of completing the product line item.
- Followed all the safety precautions.
Host/Waitress
APPLEBEE’S
01.2011 - 12.2012
- Provided service excellence and hospitality while attending to the customer’s requests and needs
- Responsible for the handling of all daily financial transactions.
Skills
- Month-End Reporting
- Bank Account Reconciliations
- General Ledger Accounting
- Payroll Processing
- Journal Entries
- Quarterly Reviews
- Project Management
- Audits
- Attention to Detail
- Decision Making
- System Development
- Team Leadership
Programs
- Reynolds and Reynolds
- Reynolds Ignite
- docuPAD
- Workday
- Outlook
- Excel/Word/Powerpoint
- Sharepoint
- Google Docs
- WinMORE
- AccountEdge
- Command
- Docusign
References
Virginia Pappafotis
Director of Compliance/Broker - Keller Williams Success Realty
615-812-2156
Tabby Oldham
Director of Career Development - Keller Williams Success Realty
615-945-8550
Shayna Armstrong
Team Leader/CEO - Keller Williams Success Realty
850-338-4087
Leesa Hunnicutt
Senior Accounting Manager - Hendrick Automotive Group
904-622-7186
Laura Brummett
Controller - Hendrick Automotive Group
803-360-0452
Timeline
Market Center Administrator/CFO
Keller Williams Success Realty
07.2022 - 10.2023
Junior Accounting Manager/Office Manager
Henrick Automotive Group
01.2017 - 03.2021
Billing Clerk
Hendrick Automotive Group
01.2016 - 01.2017
Title Clerk
Jim Hudson Ford
01.2015 - 10.2015
Team leader
Trane Ingersoll Rand
01.2013 - 09.2014
Production Technician
Trane Ingersoll Rand
01.2012 - 12.2012
Host/Waitress
APPLEBEE’S
01.2011 - 12.2012
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