Versatile Certified Technician with a proven track record at Valvoline, excelling in vehicle repair and maintenance while fostering customer satisfaction. Skilled in advanced troubleshooting and effective communication, consistently enhancing equipment efficiency and team performance. Demonstrates a strong commitment to safety and quality, achieving significant improvements in workplace standards and client relations.
Overview
6
6
years of professional experience
Work History
Certified Technician
Valvoline
09.2024 - Current
Proactively identified potential hazards, addressing them promptly to maintain a safe working environment for all staff members.
Connected cables, tubes, and wiring according to specifications.
Consistently met deadlines, effectively managing time and resources to complete tasks on schedule.
Trained new technicians, fostering a supportive learning environment that boosted team performance.
Provided clear documentation of completed work orders, maintaining organized records for future reference.
Performed adjustments, calibrations, and inspections for of products.
Contributed to workplace safety by adhering to industry standards and conducting thorough inspections.
Improved customer satisfaction by providing informative and prompt support services.
Demonstrated strong attention to detail, ensuring accurate diagnostics and effective repairs on complex systems.
Enhanced equipment efficiency by performing regular maintenance and troubleshooting issues.
Achieved timely project completion by coordinating with team members and prioritizing tasks.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Completed preventive maintenance on machines to enhance production and maintain quality.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Diagnosed and repaired problems with electrical and mechanical systems.
Helped and serviced approx. 54-85 vehicles/ clients a day.
Self Contractor- Closing Sunriver Homes
Monique and Morelli Construction
05.2023 - 10.2023
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Consulted with customers to assess needs and propose optimal solutions.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Collaborated with cross-functional teams to ensure seamless project execution and delivery.
Analyzed user feedback to gather input and identify areas required for improvement.
Conducted regular reviews of operations and identified areas for improvement.
Devised and implemented processes and procedures to streamline operations.
Deck work
Painting
BBQ inspection and repairs
Light fixture maintenance and repairs
Serviced approx. 15-20 houses per day while closing / finalizing homes for guest arrival.
Resident Care Manager
Highlakes Carehomes
02.2019 - 10.2022
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Worked with providers to define quality metrics and outcome reporting process.
Collaborated with healthcare professionals to ensure delivery of appropriate services for each resident's unique situation.
Helped set goals, determine appropriate interventions and connect resources for individual patients.
Managed complex medical cases with multi-disciplinary teams, leading to improved patient outcomes and reduced hospital readmissions.
Verified high-quality care through enforcement of standards and conduction of regular performance evaluations.
Assessed patient daily living conditions.
Fostered a compassionate environment by providing emotional support and maintaining open lines of communication with residents and families.
Improved employee morale by creating an environment where continuous learning was encouraged.
Developed comprehensive resident assessments to identify needs, establish goals, and create personalized care plans.
Actively participated in quality assurance activities, identifying areas for improvement and implementing corrective actions as needed.
Promoted a culture focused on teamwork among coworkers which resulted in improved job satisfaction rates.
Collaborated with patients and families to provide care and treatment education.
Ensured timely completion of required documentation through effective time management skills.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained detailed records in compliance with agency standards and regulations.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
High School Diploma -
La Pine High School
La Pine, OR
06-2017
Skills
Customer service experience
System diagnostics
Advanced troubleshooting
Problem-solving
Mechanical tools
Attention to detail
Maintenance and repairs
Multitasking and organization
Job site cleanup
Works Well Under Pressure
Installation and repair
Verbal and written communication
Power Tools and Equipment
Mechanical Knowledge
File and record maintenance
System troubleshooting
Document preparation
Product Inspections
Preventive Maintenance
OSHA compliance
Instrument Calibration
Routine Inspections
Component replacement
Timeline
Certified Technician
Valvoline
09.2024 - Current
Self Contractor- Closing Sunriver Homes
Monique and Morelli Construction
05.2023 - 10.2023
Resident Care Manager
Highlakes Carehomes
02.2019 - 10.2022
High School Diploma -
La Pine High School
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