Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shelda Inacus

Shelda Inacus

Lake Worth,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Help Desk Technician

Clervoyant national corp
Lantana,Fl, FL
01.2023 - 10.2024
  • Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Created user accounts, maintained system documentation, tested and evaluated new technology.
  • Assisted in the installation of new hardware and software components.
  • Performed troubleshooting to diagnose and resolve technical issues.
  • Resolved network connectivity issues.
  • Monitored performance and maintained systems according to requirements.
  • Analyzed system logs to detect potential issues with computer systems.
  • Maintained an inventory of parts for emergency repairs.
  • Responded promptly to customer inquiries via phone or email.
  • Identified recurring technical issues and provided solutions to prevent future incidents.
  • Supported remote desktop connections for users requiring assistance offsite.
  • Ran diagnostic programs to resolve problems with applications or hardware devices.
  • Installed operating system updates as required by company policy.

Medical Assistant

Medflorida
Boynton Beach, Florida
05.2023 - 09.2024
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Scheduled appointments for patients via phone and in person.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Home Health Aide

Oasis at Boynton beach
Boynton Beach, Florida
11.2020 - 01.2024
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.

Education

Medical Assistant

Southeastern College
1756 Congress Ave West Palm Beach Fl 33409
05-2023

Catherine Flon High School
Haiti
09-2017

Skills

  • Medical office administration
  • Phlebotomy
  • Intake control
  • Patient-focused care
  • Compassionate caregiver
  • Medical terminology proficiency
  • EKG set up and monitoring
  • Maintaining confidentiality
  • Patient oral care
  • Inventory and supply management
  • Traction equipment
  • OB/GYN procedures
  • Respiratory equipment utilization
  • Antigen testing
  • Needs assessments
  • Infection control procedures
  • Trustworthy companion
  • Communicating with patient families
  • Documentation expert
  • Companionship and emotional support
  • Patient-handling equipment
  • Compassionate
  • Restocking lab supplies
  • Clinical operations
  • EMR / EHR
  • Laboratory maintenance
  • Respiratory therapy functions
  • Media preparation
  • Lab equipment setup
  • Clinical and administrative support
  • Medical records confidentiality
  • Clinical applications
  • Electrocardiography (EKG)
  • Calm and level-headed under duress
  • Doppler proficiency
  • Vital signs monitoring
  • Patient skin and nail care
  • Sterilization techniques

Timeline

Medical Assistant

Medflorida
05.2023 - 09.2024

Help Desk Technician

Clervoyant national corp
01.2023 - 10.2024

Home Health Aide

Oasis at Boynton beach
11.2020 - 01.2024

Medical Assistant

Southeastern College

Catherine Flon High School
Shelda Inacus