Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shelderick Clark

Natchez,MS

Summary

Real determined and motivational, and also quick to learn. Currently enrolled in school working on a B.S in Cybersecurity and other certs like comptia A+ and Network+ certifications. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [help-desk] position. Ready to help team achieve company goals. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Friendly Customer Service experienced working in diverse retail environments. Genuine people-person successful mediating various disputes. Basic skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.

Overview

9
9
years of professional experience

Work History

Security Guard Officer

Merit Health Hospital
10.2017 - Current
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Reported irregularities such as fire and safety hazards to maintenance
  • Monitored employee activities, confirming compliance with security regulations
  • Permitted entry with escort for approved persons into secure locations
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints

Apprentice

Boilermakers Local 111
02.2018 - 05.2019
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Prioritized and accomplished multiple tasks within established timeframes.

Stocker

Freds
06.2014 - 08.2015
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Education

GED -

Copiah-Lincoln Community College
Natchez, MS
07.2014

Skills

  • Building Patrols
  • Interior and Exterior Patrol
  • Commercial Property
  • Reading Comprehension
  • Computer Configurations
  • Troubleshooting Network Issues
  • Microsoft Windows and Office
  • Desktop Operating Systems
  • Continuing education
  • MS Office
  • Multitasking Abilities
  • Decision-Making

Languages

English
Professional Working

Timeline

Apprentice

Boilermakers Local 111
02.2018 - 05.2019

Security Guard Officer

Merit Health Hospital
10.2017 - Current

Stocker

Freds
06.2014 - 08.2015

GED -

Copiah-Lincoln Community College
Shelderick Clark