Real determined and motivational, and also quick to learn. Currently enrolled in school working on a B.S in Cybersecurity and other certs like comptia A+ and Network+ certifications. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [help-desk] position. Ready to help team achieve company goals. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Friendly Customer Service experienced working in diverse retail environments. Genuine people-person successful mediating various disputes. Basic skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.