SHELDINE BONNE-ANNEE
Dallas,TX
Summary
Passionate Artisan with the desire to take on new challenges. Dedicated to maintaining food, associates, and product safety. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cake Decorator
Nothing Bundt Cakes
Snellville, GA
01.2024 - Current
- Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals.
- Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
- Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
- Adheres to the proper packaging, labeling, and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
- Monitors inventory of frosting supplies and notifies management when replenishment is required.
- Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
- Cleans, sanitizes and restocks workstation, ensure frosting supplies are sufficiently prepared for the next shift, and washes all Frosting related equipment.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
Front of House Team Member
Chick-fil-A
Augusta, GA
07.2022 - 12.2022
- Welcomed & greeted guests, took and prepared customer orders at the front counter or drive-thru
- Exhibited a positive attitude and truthful character demonstrating 2nd-mile mile service to every guest who visited the restaurant
- Maintained the cleanliness of the counters and dining room, and observed health and sanitation guidelines
- Trained and mentored new FOH staff in restaurant procedures, food safety, customer service standards, and cash register operation
- Operated cash register or POS system to receive payment by cash, check, and credit card
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Replenished supplies and organized bagging preparation stations to maximize productivity
- Ensured each guest left with a smile.
Education
High School Diploma -
Nova High School
Davie, FL06-2019
Skills
- Point of Sale (POS) System Operations
- Customer Service
- ServSafe Food Protection Manager Certified
- Sanitizing protocols
- Working Collaboratively
- Active listening
- Use of Measuring tools
- Creativity
- Patience
- Attention to detail
- Organizational skills
- Clear Team communication
- Hand-eye coordination
- Artistry
- Patience under pressure
Certification
SERVSAFE: Food Protection Manager certification
Timeline
Cake Decorator
Nothing Bundt Cakes
01.2024 - Current
Front of House Team Member
Chick-fil-A
07.2022 - 12.2022
High School Diploma -
Nova High School
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