Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

Sheldon Ball

Magnolia,NC

Summary

Honest, loyal, and hard-working. Excellent oral and written communication skills. Ability to thrive in a variety of work environments and able to get along and relate well with fellow workers and customers.

Overview

40
40
years of professional experience

Work History

Online Sales and Marketing

Self Employed
09.2015 - Current
  • Marketed and sold nutritional supplements through multiple online stores.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Recorded accurate and efficient records in customer database.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Educational Exam Scorer

Measurement Incorporated
03.2022 - 08.2023
  • Grade student tests for Measurement Incorporated.
  • Used analytical skills to determine correct scores.
  • Ensured compliance with confidentiality policies when handling sensitive student information during the scoring process.
  • Upheld the integrity of assessment results by adhering to established ethical guidelines and best practices in educational testing.
  • Achieved consistent results through meticulous attention to detail during all stages of the scoring process.
  • Paid attention to detail while completing assignments.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Courier

Diligent Delivery Systems
08.2014 - 08.2015
  • Self-employed contract courier for Diligent Delivery Systems.
  • Properly documented all specimens received using [Software].
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Followed company policies and procedures during shift.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Utilized GPS navigation systems to navigate faster routes.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
  • Obtained signatures for delivery documents and packages.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Communicated with dispatch and customers for accurate delivery information.
  • Logged delivery information in tracking systems to enable real-time delivery status.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Chauffeur

Ride Centric Limousine Company
03.2010 - 05.2013
  • Employed with Ride Centric Limousine Company servicing variety of clientele.
  • Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Delivered passengers to destinations safely and on time.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
  • Remained calm and poised in emergent situations.
  • Developed deep knowledge of local routes and area destinations.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Drove VIPs to corporate events and meetings.
  • Communicated with passengers regarding estimated time of arrival.
  • Pointed out landmarks and other points of interest to passengers.
  • Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
  • Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
  • Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Delivery Driver/Customer Service Rep

Write Now office supply company
01.2009 - 01.2010
  • Drove box truck and delivered office supplies to customers for Write Now office supply company.
  • Delivered packages to customer doorsteps and business offices.
  • Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fostered positive working relationships with regular customers.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Tutor Program Field Rep

Read & Succeed company
01.2008 - 01.2009
  • Signed up children into tutor programs and did follow-up to make sure they were actively involved
  • This was contract work for the Read & Succeed company.

Humanitarian Transporter

RTW Management
01.2008 - 01.2008
  • Employed by RTW Management to transport hurricane victims away from danger in south Texas.

Chauffeur

Carey limousine company
01.2006 - 01.2008
  • Employed by a Carey limousine company in Denver, Colorado to chauffeur clients.

Healthcare Provider

01.1995 - 01.2006
  • Provided treatments and therapy to thousands of patients.

Lawn and Landscape Business

01.1987 - 01.1991
  • Started my own lawn maintenance business from the ground floor and built it into a rewarding outdoors career.

Waiter

01.1984 - 01.1987
  • Employed by restaurants to service patrons in the food industry business.

Education

Bachelor of Science - Anatomy

Parker University
Dallas, TX
01.1995

Doctorate (D.C) - Chiropractic

Parker University
Dallas, TX
01.1995

Skills

  • Good communicator
  • Computer skills
  • Typing skills
  • Chiropractic therapy
  • Organizational skills

Professional Highlights

  • Displayed initiative and independence in my own businesses.
  • Worked in healthcare providing treatment to patients.
  • Tech savvy as an internet marketer for selling nutritional supplements and other products.
  • Started my own lawn maintenance & landscaping business from scratch and made it profitable.
  • Chauffeured high profile clientele and celebrities in a limousine transportation business.
  • Performed waiter services in the food industry.

Timeline

Educational Exam Scorer

Measurement Incorporated
03.2022 - 08.2023

Online Sales and Marketing

Self Employed
09.2015 - Current

Courier

Diligent Delivery Systems
08.2014 - 08.2015

Chauffeur

Ride Centric Limousine Company
03.2010 - 05.2013

Delivery Driver/Customer Service Rep

Write Now office supply company
01.2009 - 01.2010

Tutor Program Field Rep

Read & Succeed company
01.2008 - 01.2009

Humanitarian Transporter

RTW Management
01.2008 - 01.2008

Chauffeur

Carey limousine company
01.2006 - 01.2008

Healthcare Provider

01.1995 - 01.2006

Lawn and Landscape Business

01.1987 - 01.1991

Waiter

01.1984 - 01.1987

Bachelor of Science - Anatomy

Parker University

Doctorate (D.C) - Chiropractic

Parker University

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Sheldon Ball