SHELDON BRADFORD
Summary
Dynamic and results-driven driver with extensive experience at Lyft and Uber, excelling in delivery coordination and customer service. Proven ability to ensure safety compliance and punctuality while enhancing passenger satisfaction. Skilled in effective communication and conflict resolution, consistently achieving timely and safe transport for clients across diverse environments.
Overview
29
29
years of professional experience
Work History
Driver
Lyft And Uber
Milwaukee, Wisconsin
09.2014 - Current
- Delivered excellent customer service to improve passenger satisfaction and comfort during rides.
- Transported clients from designated locations to ensure timely and safe arrivals at destinations.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Maintained accurate passenger count during shifts to support operational needs.
- Tracked daily mileage and fuel usage to support efficient vehicle management.
- Delivered goods and services to customers on time and in excellent condition.
OPERATION DRIVER
City of Milwaukee
Milwaukee, USA
05.2002 - Current
- Collected trash, garbage, and recyclables across metro Milwaukee, ensuring clean and safe community environments.
- Assigned driving tasks for special curbside pickups and neighborhood dumpster placements
- Performed on-call street salting and snow removal to maintain safe road conditions during winter weather.
- Assisted in truck and equipment maintenance, contributing to operational safety and reliability.
- Ongoing community customer service/relations in servicing Milwaukee citizens
Driver
Milwaukee County Transit System
Milwaukee, Wisconsin
06.2015 - 05.2020
- Operated transit vehicles safely across designated routes in Milwaukee County.
- Facilitated smooth boarding and disembarking process for passengers, ensuring timely departures.
- Communicated effectively with dispatch regarding route changes and delays.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Delivered outstanding customer service to improve passenger satisfaction and experience during rides.
- Recorded incidents and prepared reports to maintain safety compliance and accurate documentation.
DRIVER
Transit Express
Milwaukee, USA
04.2008 - 10.2011
- Safely transported adult handicapped and special needs clients throughout Milwaukee county
- Coordinated timely pickup/drop off services to various locations throughout Milwaukee, enhancing client satisfaction
- Assisted clients in boarding/un-boarding van, ensuring a comfortable and safe experience
- Adhered to all safety practices related to clients transported and vehicle safety guidelines
- Maintained accurate vehicle logs, route schedules, and gas mileage records to ensure compliance with company policy
ORDER SELECTOR/FORKLIFT DRIVER
Roundy’s Incorporated
Milwaukee, USA
02.2000 - 05.2002
- Operated forklift to retrieve food products from warehouse refrigerators and freezers
- Loaded pallets onto trucks for delivery to Milwaukee area grocers using forklift
- Selected and banded food products onto pallets for shipment
- Fulfilled customer orders for prepared meats and dry goods in warehouse
DRIVER
Curative Rehabilitation
Milwaukee, USA
10.1997 - 02.2000
- Transported clients to and from appointments, ensuring timely access to necessary healthcare services.
- Operated transit vehicles safely across designated routes in Milwaukee County.
- Assisted passengers with boarding and disembarking.
- Maintained vehicle cleanliness and performed routine safety inspections regularly.
Education
High School Graduate -
James Madison High School
Milwaukee, WISkills
- Route optimization
- Delivery coordination
- Safety regulations
- Incident reporting
- Safe driving techniques
- Microsoft Office Applications
- Internet
- Effective communication
- Conflict resolution
- Punctuality
- Microsoft Office Applications
License Endorsements
- Class D
Timeline
Driver
Milwaukee County Transit System
06.2015 - 05.2020
Driver
Lyft And Uber
09.2014 - Current
DRIVER
Transit Express
04.2008 - 10.2011
OPERATION DRIVER
City of Milwaukee
05.2002 - Current
ORDER SELECTOR/FORKLIFT DRIVER
Roundy’s Incorporated
02.2000 - 05.2002
DRIVER
Curative Rehabilitation
10.1997 - 02.2000
High School Graduate -
James Madison High School