Hi, I’m
Sheldon Gooding
Torrance,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
26
years of professional experience
Work History
Gable House Bowl Inc.Torrance, CA
Senior Sales Manager
04.1997 - 05.2023
Job overview
- Developed and implemented a comprehensive monthly and quarterly sales plan to increase annual sales revenue of 4.5 million dollars with a target goal of 5% growth annual.
- Negotiated on average 15 new contracts monthly with high value clients to ensure profitable outcomes for the company. Which yielded on average $190k in revenue annually in new or repeat business.
- Developed and implemented operational strategies to improve efficiency, maintaining operational payroll costs to 21% of of our monthly sales revenue while sustaining a high level of customer satisfaction.
- Spearheaded weekly reports on performance metrics such as sale output, production output, customer service ratings. With the goal of identifying areas of opportunities for motivational coaching to enhance and evaluate team members personal performance and goal achievements abilities.
Wells Fargo Bank, N.A.Torrance, CA
Bank Branch Manager
11.2008 - 03.2012
Job overview
- Executed daily team huddles to effectively communicate the company goals, business strategies, new initiatives and expectations to all departments.
- Facilitated weekly meetings with senior management personnel from other branches to share best practices.
- Analyzed financial statements, loan applications, and credit reports to determine customers' eligibility for loans and banking services.
- Implemented performance actives and processes that ensued branch sales and funding metrics were meet and exceeded, fostered an action plan that enhanced customer satisfaction.
United Parcel Service, UPSSanta Monica, CA
Operations Supervisor
02.2005 - 07.2007
Job overview
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
- Strengthened best practices and leveraged support functions to optimize operational performance while meeting deliver and safety goals.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
Education
Gardena Senior High SchoolGardena, CA
High School Diploma
06.1997
University of Southern CaliforniaLos Angeles, CA
Some College (No Degree) from Financial Services & Business Management
Skills
- Microsoft Office
- Enterprise System
- Data Analysis
- Financial Management
- Organizational Management
- Customer Service & Retention
- Contract negotiations
- Performance tracking and evaluations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request.
Timeline
Bank Branch Manager
Wells Fargo Bank, N.A.
11.2008 - 03.2012
Operations Supervisor
United Parcel Service, UPS
02.2005 - 07.2007
Senior Sales Manager
Gable House Bowl Inc.
04.1997 - 05.2023
Gardena Senior High School
High School Diploma
University of Southern California
Some College (No Degree) from Financial Services & Business Management
References
References available upon request.
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