Sheldon Hammack
Del Rio
Summary
I am effective at taking leadership direction from supervisors, and giving direction to new recruits. I am willing to learn new ways to be better in my career and strive to be a successful employee. I am able to think quickly and successfully deescalate intense situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Police Officer
Del Rio Police Department
Del Rio
10.2020 - Current
- Conducted regular patrols to ensure public safety and deter criminal activity.
- Collaborated with local agencies to coordinate responses to critical incidents and emergencies.
- Provided security at public events such as parades, concerts, and at public schools.
- Managed traffic control operations during events to ensure safety and minimize disruption.
- Responded promptly to emergency calls, providing assistance and support to those in need.
- Conducted thorough investigations, gathering evidence and interviewing witnesses to solve cases.
- Prepared detailed reports on incidents and arrests made.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Enforced traffic laws and conducted traffic stops.
- Provided testimony in court when necessary concerning investigations conducted.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Trained in utilizing deadly force.
- Maintained safe and secure environments for court proceedings.
Correctional Officer
Kinney County Detention Center
Brackettville
02.2013 - 04.2021
- Monitored inmate activities to ensure compliance with facility rules and standards.
- Collaborated with medical staff to address inmate health concerns promptly.
- Administered disciplinary actions for rule violations to maintain order.
- Engaged with inmates to foster positive relationships.
- Responded to inmate requests and grievances to ensure a fair and just environment.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Coordinated inmate transport for court appearances and medical appointments.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- I was part of the CERT team and responded to prison riots.
- Trained in using OC spray to control uncooperative inmates.
- Participated in the Gang Intelligence Unit.
Bartender
Wagon Wheel Smokehouse
Eagle Pass
01.2012 - 01.2013
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Maintained cleanliness and organization of bar area, enhancing overall customer experience.
- Created a welcoming atmosphere by engaging customers in friendly conversation and service.
- Monitored customer behavior to ensure safety and comfort within the bar environment.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
Cook
Sonic Drive-in
Eagle Pass
01.2011 - 05.2012
- Prepared various menu items according to company recipes and standards.
- Collaborated with team members to ensure timely meal delivery during peak hours.
- Adhered to food safety regulations to maintain a clean and safe kitchen environment.
- Assisted in training new employees on kitchen procedures and safety practices.
- Monitored cooking times and temperatures to ensure proper food safety standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and notified management to order more when necessary.
Assistant Manager
Wingstop Restaurant
Eagle Pass
07.2010 - 01.2011
- Monitored food quality and presentation to ensure customer satisfaction.
- Resolved conflicts among staff to maintain a positive work environment.
- Maintained cleanliness and organization of restaurant facilities.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted daily money accountability and bank deposits.
- Receive stock orders and ensure the proper quantity.
Volunteer worker
Eagle Pass Independent School District
Eagle Pass
09.2009 - 07.2010
- Followed directions from supervisors and completed tasks within appropriate time frame.
- Sorted incoming mail to the proper departments.
- Organized outgoing mail.
- Assisted with filing important documents.
- Retrieved student's records upon request.
- Offered support and assistance to all departments.
Cook
Sonic Drive-in
Eagle Pass
09.2008 - 08.2009
- Prepared various menu items according to company recipes and standards.
- Collaborated with team members to ensure timely meal delivery during peak hours.
- Adhered to food safety regulations to maintain a clean and safe kitchen environment.
- Assisted in training new employees on kitchen procedures and safety practices.
- Monitored cooking times and temperatures to ensure proper food safety standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and notified management to order more when necessary.
Education
Associate of Arts -
Southwest Texas Junior College
Eagle Pass, TX12-2012
High School Diploma -
Eagle Pass High School
Eagle Pass, TX06-2010
Skills
- Traffic enforcement
- Defensive tactics
- Report writing
- Crisis management
- Emergency response
- Verbal de-escalation
- Court testimony
- Arrest and detention
Certification
TCOLE Peace Officer license
Timeline
Police Officer
Del Rio Police Department
10.2020 - Current
Correctional Officer
Kinney County Detention Center
02.2013 - 04.2021
Bartender
Wagon Wheel Smokehouse
01.2012 - 01.2013
Cook
Sonic Drive-in
01.2011 - 05.2012
Assistant Manager
Wingstop Restaurant
07.2010 - 01.2011
Volunteer worker
Eagle Pass Independent School District
09.2009 - 07.2010
Cook
Sonic Drive-in
09.2008 - 08.2009
Associate of Arts -
Southwest Texas Junior College
High School Diploma -
Eagle Pass High School