Summary
Overview
Work History
Education
Skills
Accomplishments
Employee of the Quarter
Timeline
Generic

Sheldon Merchant

Phoenix,AZ

Summary

Dynamic Outbound Supervisor at VGM Fulfillment with a proven track record in optimizing warehouse operations and enhancing team collaboration. Expert in shipping and receiving, I successfully increased on-time shipments by rigorously tracking progress and implementing effective scheduling strategies. Recognized for driving operational improvements through strong communication and problem-solving skills. Learned layouts of machines used in daily operations and how to fix properly. Used technology in daily tasks such as Microsoft Teams, Excell, Powerpoint, barcode scanners, and shipping software. Drove fork-lift and reach truck in daily operations.

Overview

10
10
years of professional experience

Work History

Outbound Supervisor

VGM Fulfillment
07.2021 - Current
  • Streamlined outbound processes by implementing efficient scheduling and resource allocation strategies.
  • Maximized warehouse space utilization, optimizing storage layouts to accommodate increased inventory levels.
  • Maintained accurate shipping documentation, streamlining outbound operations to avoid delays or errors in deliveries.
  • Enhanced communication between team members, fostering a collaborative work environment that encouraged information sharing and problem solving.
  • Motivated employees by setting clear expectations, providing regular feedback, and recognizing outstanding achievements through reward programs or promotions as appropriate.
  • Increased on-time shipments by rigorously tracking daily progress against goals and addressing any issues promptly.
  • Collaborated closely with inbound supervisors to ensure seamless coordination between departments for optimal workflow.
  • Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
  • Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
  • Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
  • Reduced order processing time by consistently monitoring staff performance and providing constructive feedback.

Outbound Team Leader

VGM Fulfillment
02.2020 - 07.2021
  • Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
  • Assisted upper management in developing goals, and performance metrics for the outbound team.
  • Oversaw daily operations, ensuring efficient resource allocation for optimal workflow management within the outbound team setting.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Outbound Picker

VGM Fulfillment
05.2015 - 02.2020
  • Collaborated with team members for smooth workflow, resulting in increased productivity.
  • Participated in cross-training programs to increase flexibility and adaptability across various warehouse functions.
  • Facilitated seamless order transitions from pickers to packers, streamlining overall operations within the warehouse setting.
  • Utilized RF scanning equipment proficiently, ensuring proper tracking of picked items.
  • Assisted coworkers with heavy or oversized items as needed, fostering an environment of teamwork and support.
  • Demonstrated attention to detail when locating products in the warehouse, reducing instances of incorrect picked items significantly.
  • Routinely exceeded expectations regarding speed without sacrificing accuracy in a fast-paced warehouse environment picking 600 orders daily.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Education

High School Diploma -

Union High School
La Porte City, IA
05.2011

Skills

  • Shipping and receiving
  • Warehouse operations
  • Workload prioritization
  • Assembly
  • Decision-making capacity
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Microsoft Powerpoint, Excell, Teams
  • Payroll
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Equipment inspection

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 staff members.
  • Helped start up Phoenix warehouse from ground up including assembling desks, assembling picking carts, cable management, setting up barcode scanners
  • Most productive warehouse in company by completing high order volume with accuracy and efficiency.

Employee of the Quarter

2021 I received Employee of the Quarter due to my active work ethic and getting high order volume shipped effectively and efficiently.

Timeline

Outbound Supervisor

VGM Fulfillment
07.2021 - Current

Outbound Team Leader

VGM Fulfillment
02.2020 - 07.2021

Outbound Picker

VGM Fulfillment
05.2015 - 02.2020

High School Diploma -

Union High School

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