Sheldon Smith
North Las Vegas
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Warehouse Manager
RoadSafe Traffic Systems
Las Vegas
05.2024 - Current
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Resolved customer complaints related to product quality or delivery issues.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
Inside Sales Representative
RoadSafe Traffic Systems
Las Vegas
02.2019 - 05.2024
- Produced sales documents, finalized deals and filed records.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Followed up on pending orders and inquiries in a timely manner.
- Coordinated with logistics team to ensure timely delivery of products to customers.
- Provided customers with product information, pricing and availability.
- Contacted new and existing customers to discuss product and service solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
Bachelor of Arts - Social Work
LUTHER COLLEGE
Decorah, IA05-2016
Skills
- Order fulfillment
- Customer service
- Customer engagement
- Pricing strategy
- Multitasking
- Upselling techniques
- Problem-solving abilities
Timeline
Warehouse Manager
RoadSafe Traffic Systems
05.2024 - Current
Inside Sales Representative
RoadSafe Traffic Systems
02.2019 - 05.2024
Bachelor of Arts - Social Work
LUTHER COLLEGE
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