Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheldon N. Harris

Atlanta,US

Summary

Highly self motivated; Gets the job done from inception through completion, well organized and excellent attention to detail. Excellent interpersonal and communication skills, strong supervisory and operations management experience and able to multi task efficiently and effectively. Manages time well, able to prioritize and excels under pressure. Successful in building and motivating teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that establishes operations efficiency. Excellent in planning, execution and logistics management. Result driven leader with proven leadership skills and demonstrate success in dynamic business roles.

Overview

9
9
years of professional experience

Work History

Forklift Operator

DHL Supply Chain
06.2024 - Current
  • Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift.
  • Pull and prepare product for shipment ensuring the exact number and types of product is loaded.
  • Keep appropriate records and reports for inventory accuracy.
  • Operate forklift in compliance with OSHA guidelines and organizational policies
  • Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.
  • Safely load and unload trucks
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.

Field Service Technician

Madison Intercom Technologies
05.2023 - 05.2024
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed the installation of all work orders in it's entirety according to Madison Telecommunications and cable industry standards, practices and guidelines.
  • Discussed and recommended service options with customers and explained costs involved.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Communicated regularly with dispatcher(s) regarding arrival/departure of job site, job coding, to report delays or to request assistance.
  • Accurately completed and submitted daily reporting and paperwork including but not limited to time sheets, recording in-route and on-the-job start and end times using PDA software, printing receipts and obtaining customer signature when work orders were complete.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $5000.

Receiving Supervisor

Yamaha Motor Manufacturing
09.2022 - 04.2023
  • Received Intercompany Transfers from company sites.
  • Ensured accuracy on inbound shipments. Tracked and documented inbound discrepancies
  • Tasked associated to process and stock inbound products on an 24 hour turnaround timeframe
  • Trained associates on Standards and work instructions to ensure company and OSHA standards
  • Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
  • Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Evaluated team performance and provided feedback on areas requiring improvement.

Operations Supervisor

Coregistics, LLC
07.2021 - 06.2022
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Undertake customer relationship management programs and work towards building and maintaining loyal customers for the organization.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Decreased the turnover of staff by less than 1% resulting in reduction of costs of $0.5 million and improved morale.
  • Responsible for managing schedule and procedure of over 150 personnel.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Conducted staff meetings with sales personnel to introduce new merchandise.

Warehouse Team Leader and Associate

Robert Bosch, LLC Automotive Aftermarket Dist
06.2015 - 07.2021
  • Managed scheduling and task delegation 4 leads, 25 associates warehouse team
  • Trained new staff on job duties, company policies, and safety protocols for rapid onboarding
  • Prepared and updated shipment reports for executives and clients
  • Tracked labor hours, managed staffing needs, and ensured timely completion of all required reports.
  • Fostered a culture of collaboration and individual development, resulting in improved team performance and morale.
  • Orchestrated daily operations focused on safety, quality, cost, and customer satisfaction.
  • Mentored associates and leads to foster high performance and address performance gaps.
  • Led a team in ensuring a safe and efficient work environment, adhering to company, OSHA, and regulatory standards.
  • Managed all aspects of receiving, warehousing, and distribution operations, including maintaining inventory accuracy and compliance with FDA, AIB, EPA, and cGMP regulations.
  • Implemented new operational strategies and systems to strengthen the distribution processes
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions
  • Conducted research to address shipping errors and packaging mistakes
  • Expedited resolutions of shipping errors and packaging mistakes
  • Planned and supervised shipments from production to end user and scheduled daily and weekly routes
  • Provided updates on critical shipments to corporate departments and customers
  • Utilized WMS and HMI systems to coordinate picking and packing activities, optimizing workflow and productivity.
  • Led concurrent operational functions, including inbound, picking, packing, quality control, and inventory management.
  • Implemented continuous improvement initiatives, including A3 projects, to drive efficiency and mitigate operational risks. Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
  • Ensured compliance with industry regulations and company policies related to warehousing operations, safety standards, and inventory handling practices.
  • Coordinated staff schedules to maximize coverage during peak periods while minimizing labor expenses during slower times.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Trained employees on equipment operation and safety protocols.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Monitored performance and safety practices of 30 -person warehouse staff.
  • Maintained top performance standards while working in hot warehouse environment.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Boosted customer satisfaction rates by consistently meeting or exceeding shipping deadlines through efficient warehouse management practices.
  • Managed daily warehouse operations, including receiving incoming shipments, processing orders, and organizing stock.
  • Improved warehouse efficiency by implementing effective team management strategies and workflow processes.

Education

Diploma - General

North Atlanta High School
Atlanta, GA
2007

Skills


  • Microsoft Office (Outlook, Word, Excel, SharePoint, PowerPoint)
  • Operational improvement
  • Employee Training and Scheduling
  • Team Management
  • Team Presentations
  • Shipping and Receiving
  • Standardized Work Instruction Documentation and Development
  • LEAN Warehousing Mindset
  • Safety and Compliance
  • Production planning
  • Distribution and warehousing


Warehouse Management Systems

  • WMS Experience (SAP & Blue Yonder, Red Prarie)
  • KPI/KPR Management
  • Data Analysis and Summarization
  • Problem Solving with A3, PSS/8D, RCA, 5xWhy, PDCA, and FMEA (Documents)


Certifications

  • Turret Truck Certification
  • Order Picker Certification
  • Reach Truck Certification
  • Stand-Up Dock Truck Certification
  • Sit-Down Dock Truck Certification
  • Electric Pallet Jack Certification

Timeline

Forklift Operator

DHL Supply Chain
06.2024 - Current

Field Service Technician

Madison Intercom Technologies
05.2023 - 05.2024

Receiving Supervisor

Yamaha Motor Manufacturing
09.2022 - 04.2023

Operations Supervisor

Coregistics, LLC
07.2021 - 06.2022

Warehouse Team Leader and Associate

Robert Bosch, LLC Automotive Aftermarket Dist
06.2015 - 07.2021

Diploma - General

North Atlanta High School

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Sheldon N. Harris