SHELBY MCKINNEY
Middleburg,FL
Summary
Passionate Baptist employee bringing 5 years of experience in the healthcare setting. I'm committed to enhancing patient and family experiences through attentive care, education, advocation, and effective collaboration. Consistently developing strong relationships with patients and families through empathetic communication, proactive service recovery, respectful attitude, and excellent guest service.
Overview
5
5
years of professional experience
Work History
PCU RN
Baptist Health
Fleming Island, FL
02.2025 - Current
- Collaborating with interdisciplinary team to develop and implement individualized care plans, and to address complex patient needs and optimize outcomes.
- Serving as a strong advocate for patients'' rights, ensuring their preferences were respected in all aspects of their healthcare experience.
- Developed strong rapport with patients and families by demonstrating empathy, active listening, and effective communication skills.
- Explained options in the plan of care, medication side effects, and benefits of interventions to patients and caregivers in easy-to-understand terms.
Flex Team CNA
Baptist Health
Jacksonville, FL
10.2024 - 12.2024
- Enhanced patient satisfaction by providing compassionate and attentive care, voicing patient's needs and preferences to the appropriate staff.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CNA & MED TECH
Penney Farms Retirement Community
Green Cove Springs, FL
05.2021 - 12.2024
- Maintained accurate records of patient care, ensuring compliance with facility protocols.
- Provided emotional support to patients and families during challenging situations, fostering trust and rapport.
- Collaborated with healthcare team.
- Monitored patient progress and facilitated the corresponding appropriate communications.
Education
Bachelor of Science - Nursing
UNF
Jacksonville12-2026
Associate Degree in Nursing - Nursing Science
FSCJ
Jacksonville, FL12-2024
Awards
Daisy Award Nominee September 2025
Gold Record Patient Safety Award September 2025
Baptist Health Nurse Residency Graduate November 2024
Timeline
PCU RN
Baptist Health
02.2025 - Current
Flex Team CNA
Baptist Health
10.2024 - 12.2024
CNA & MED TECH
Penney Farms Retirement Community
05.2021 - 12.2024
Bachelor of Science - Nursing
UNF
Associate Degree in Nursing - Nursing Science
FSCJ