Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheli Gonzales

Cheyenne

Summary

Over 20 years of experience in managing high case volumes and providing program assistance. Expertise in supporting additional programs, including the Newborn Screening Program. Proven ability to develop program policies and contribute to grant and RFA processes.

Overview

23
23
years of professional experience

Work History

Benefits Specialist

State of Wyoming-Workforce Services
Cheyenne
06.2002 - Current
  • Evaluated eligibility and managed assigned caseload effectively.
    Processed benefits promptly while adhering to state criteria for various programs.
    Coordinated services with external agencies to enhance service delivery.
    Interpreted policies, resolved issues, and facilitated care coordination to meet program standards.
    Maintained comprehensive documentation to ensure compliance with state and federal requirements.
  • Assisted in block grant development
  • Assisted the Newborn Metabolic Screening program through backup efforts and efficient retrieval of metabolic data for urgent results
  • Familiar with WES, MFH, BMS Microsoft Office (Wrod, Excel, Powerpoint, Google (Docs, sheets.
  • Grants Management Training
  • Evidence based Public Health Online Course

Education

High School Diploma -

Central High School
5500 Education Drive
05-1990

Business Classes

Laramie County Community College
1400 E College Drive

Skills

  • Benefits administration
  • Eligibility determination
  • Policy interpretation
  • Grants management
  • Data analysis
  • Microsoft Excel

Timeline

Benefits Specialist

State of Wyoming-Workforce Services
06.2002 - Current

High School Diploma -

Central High School

Business Classes

Laramie County Community College

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