Summary
Overview
Work History
Education
Skills
Timeline
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Shelia Davidson

Anna,TX

Summary

Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.

Professional with experience in delivering exceptional guest service in fast-paced environment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

40
40
years of professional experience

Work History

Food Server

Anna ISD
08.2024 - Current
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.

Cashier Team Lead

Dollar Tree
05.2024 - 04.2025
  • Communicated with customers and team members to solve problems.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Processed both cash and card purchases and returns.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Assembly Line Worker

Mobile Mounting Solutions
11.2012 - 04.2015
  • Followed protocols to enhance protection and maintain safe work environment.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Followed outlined specifications to implement assembly plans.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.

Calibration Technician

Milipore
05.1985 - 04.2010
  • Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
  • Achieved remarkable accuracy in calibration, meticulously following industry standards and protocols.
  • Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
  • Enhanced precision in measurement equipment calibration by implementing stringent quality control procedures.
  • Reduced equipment failures by conducting thorough root cause analysis and implementing corrective actions.
  • Optimized instrument performance through diligent troubleshooting and repair of malfunctioning devices.

Education

McKinney High School
McKinney, TX
05-1981

Skills

  • Cash handling
  • Cleanliness standards
  • Professional attitude
  • Memory retention
  • Relationship building
  • Guest relations management
  • Quality control
  • Conflict resolution
  • Relationship management
  • Supply restocking

Timeline

Food Server

Anna ISD
08.2024 - Current

Cashier Team Lead

Dollar Tree
05.2024 - 04.2025

Assembly Line Worker

Mobile Mounting Solutions
11.2012 - 04.2015

Calibration Technician

Milipore
05.1985 - 04.2010

McKinney High School

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