Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelia Ezeji

Mentone,IN

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Assistant

Goshen Physicians NeuroCare Center
05.2025 - Current
  • IV placements.
  • Sanitized, restocked, and organized changing rooms and medical equipment.
  • MRI scheduling and pre-screening.
  • Requesting prior imaging and surgical op notes for MRI safety.
  • Merging/reconciling images into Mach7
  • Changing MRI table over for next scan.
  • Ordering MRI supplies.
  • Skilled at working independently and collaboratively in a team environment.

Optician

Wellington & Weddell Eye Care
02.2014 - 05.2020
  • Tel: 574-533-7345
  • Provided exceptional customer service, assisting patients in selecting appropriate eyewear and lens options.
  • Collaborated with optometrists to interpret prescriptions and recommend suitable optical solutions.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.

PSR

Goshen Orthopedics
11.2017 - 01.2020
  • Tel: 574-534-2548
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Receptionist/Optician

Dr. Rod Kaufman Optometrist, Inc.
06.1999 - 04.2014
  • Tel: 574-457-4476
  • Managed patient scheduling and appointment coordination to optimize office efficiency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associate of Science - Medical Assisting

Ivy Tech Community College of Indiana
South Bend, IN
05-1996

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Clinical documentation
  • Procedure assistance
  • Electronic medical records
  • CPR

Certification

  • Certification in Medical Assisting (Certificate #87554)
  • Original Certification 1999-01-31
  • Re-certification 2000-10-01, 2010-03-01, 2018-12-03, 2025-03-01
  • CPR 12/05/2024 Exp 12/2026

Timeline

Medical Assistant

Goshen Physicians NeuroCare Center
05.2025 - Current

PSR

Goshen Orthopedics
11.2017 - 01.2020

Optician

Wellington & Weddell Eye Care
02.2014 - 05.2020

Receptionist/Optician

Dr. Rod Kaufman Optometrist, Inc.
06.1999 - 04.2014

Associate of Science - Medical Assisting

Ivy Tech Community College of Indiana

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