Shelia Randolph

• Coordinated communication efforts across multiple departments ensuring smooth implementation of projects within the assigned territory.
• Implemented best practices within the sales team, fostering a culture of continuous improvement and driving overall performance.
• Supervise a team of on average, 5 to 10 Retail Merchandisers, ensuring well maintained card departments and timely execution of everyday and seasonal programs
• Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, retail merchandisers and/or your manager

• As a Signing Agent I am self-employed independent contractor that is hired to get real estate loan documents properly executed by the signer, properly notarized, and returned for processing on time. It is a crucial part of the loan process that enables a loan to be funded. Over 150 files signed.

• Educated and assisted faculty, staff and students in navigating applicable regulations, policies and procedures.
• Worked in SoftPro
• Prepared title policies for residential property
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.

• Contacted appropriate agencies to complete searches, order records and obtain documents.
• Prepared closing disclosures, post-closing records and disbursements.
• Audited contract documents, noted issues and pursued resolutions in order to facilitate closing processes.
• Estimated closing dates and scheduled meetings.
• Maintained checklists of required documentation and open issues affecting closings.
• Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.
• Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
• Reviewed titles, insurance, and flood zone certifications to meet closing standards for each property.
• Reviewed and validated details of loan applications and closing documentation.
• Worked in ResWare
• Handled 35 to 55 files per month

· Compile and analyze information to prepare for client store visits
· Represent the company in meetings with retailer and client representatives
· Implement policies, procedures, and systems to support adherence to compliance requirements
· Communicate goals and metrics for products, programs, and initiatives to associates
· Conduct training sessions focused on skill improvement, client initiatives, and program launches
· Monitor and train associates to follow retailer guidelines regarding in-store processes
· Coach high level of associate performance and leadership development through regular store visits, touch bases, and photo quality review

Monitor dashboard and analyze execution results and provide solution-focused direction to field associates
· Complete associate evaluations and assessments as needed.
· Interview and recruit new candidates as needed

Extensive travel required within the assigned region

Supervise a team of on average, 5 to 10 full time Retail Merchandisers and up to 20 part time Retail Merchandisers seasonally