Shelia Helton
Byhalia,Mississippi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Video Monitoring Technician
Baptist Memorial Hospital, Monitoring Tech
06.2023 - Current
- Provides virtual observation of selected patients to promote and protect the patient's safety.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Pt Aide
Genesis Health Care
04.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered caring companionship and emotional support.
RECEPTIONIST / Accounts Receivable
MEMPHIS BEARING COMPANY
08.2021 - 06.2023
- Customer Service & Collections, Answer phones, post accounts receivable payments, balance accounts, open new Accounts, balance checkbooks & make daily bank deposits
- Invoicing, Sort reports & File accordingly.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Warehouse Associate
AMAZON
06.2020 - 07.2021
- Problem Solver for fluid load & Manual Palletize
- Auditor for fluid load & Manual Palletize
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Rural Carrier Associate
UNITED STATES POSTAL SERVICES
11.2015 - 11.2020
- Sort mail for delivery, arranging it in delivery sequence.Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Medical Health Technician
REGION IV
07.2015 - 12.2015
- Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff
- Take and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges
- Take Vitals
- Observe and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
EXPRESS CLEARANCE OPERATIONS CLERK
FEDEX TRADE NETWORKS
10.2014 - 07.2015
- Billing/Invoicing, bursting, data entry, research missing documentsscan/index documents into image, sorts reports, outside messenger runs , AS400
REALTOR
SOUTHERN HOMES REALTY
06.2005 - 07.2015
- SHOWED PROPERTY, LAND, BUSINESS & RESIDENTIAL
- FILLED OUT CONTRACTS TO COMPLETE SALE.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Performed home evaluations and developed competitive market analysis for individual homes.
Education
Dearborn School Of Real Estate
Mississippi
12.2005
Associates of Arts -
Northwest Mississippi Community College
Southaven, MS05.2004
High School Diploma -
Horn Lake High School
Horn Lake, MS05.1992
Skills
- Professional Relationships
- Customer Deliveries
- Computer Tracking
- Operational Procedures
- Customer Satisfaction
- Customer Experience
Timeline
Video Monitoring Technician
Baptist Memorial Hospital, Monitoring Tech
06.2023 - Current
Pt Aide
Genesis Health Care
04.2022 - Current
RECEPTIONIST / Accounts Receivable
MEMPHIS BEARING COMPANY
08.2021 - 06.2023
Warehouse Associate
AMAZON
06.2020 - 07.2021
Rural Carrier Associate
UNITED STATES POSTAL SERVICES
11.2015 - 11.2020
Medical Health Technician
REGION IV
07.2015 - 12.2015
EXPRESS CLEARANCE OPERATIONS CLERK
FEDEX TRADE NETWORKS
10.2014 - 07.2015
REALTOR
SOUTHERN HOMES REALTY
06.2005 - 07.2015
Dearborn School Of Real Estate
Mississippi
Associates of Arts -
Northwest Mississippi Community College
High School Diploma -
Horn Lake High School
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