Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Publications
Work Availability
Timeline
Generic
Shelia Malcolm

Shelia Malcolm

Roswell,GA

Summary

Dynamic, certified life coach and former Assistant Vice President at Merrill Lynch, skilled in leadership development and creative problem-solving. Successfully guided over 200 executives to achieve their goals through tailored coaching and workshops—expert in fostering relationships, enhancing communication skills, driving growth, and resilience in clients.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Professional Life Coach

Ezra
01.2024 - Current
  • Company Overview: Virtual
  • Partner with leaders to strengthen their confidence, make strategic decisions, and perform at their highest level, no matter the challenges they face
  • Help leaders create strategic habits to maintain a growth mindset, overcome doubt, step into their power, and achieve their goals with clarity and resilience

Professional Life Coach

Better Up
03.2023 - Current
  • Company Overview: Virtual.
  • Help leaders build confidence, make better decisions, and stay strong under pressure.
  • Encourage members to set and achieve reasonable goals, with clarity and courage.
  • Help members build life management and coping skills to handle daily needs and specific stressors.
  • Assist members in exploring feelings, understanding behaviors, overcoming self-doubt, and taking bold action.
  • Listen to members' concerns, and provide encouragement and support.

Certified Professional Coach

Look Within Life Coaching LLC
11.2013 - Current
  • Conduct intuitive exercises to help clients tap into solutions to life's challenges from within.
  • Help clients create a resourceful roadmap for recovery.
  • Support clients in setting short-term and long-term goals, and inspire them to pursue achievement.
  • Provide in-person and virtual coaching sessions for over 200 executives and emerging leaders globally.
  • Successfully developed over 100 clients via workshops, individuals, and small group sessions.

Visitor Host

Business Networking International
Roswell, GA
12.2021 - 08.2023
  • Member of Team Leadership & Development
  • Greeted visitors and introduced them to chapter members
  • Conducted visitor orientation and membership process
  • Managed electronic records of visitors to the BNI Chapter

Assistant Vice President, Relationship Partner

Merrill Lynch/Bank of America
Jacksonville, FL
12.1996 - 03.2021
  • Hand-selected to launch multiple Wealth Management Service teams for high-net-worth clients.
  • Successfully coached and mentored mid-level managers to better lead their teams.
  • Mentored and coached all new hires who joined the wealth management team.
  • Launched the Latin America High Net Worth Service Team after successfully managing three International Private Wealth teams.

Leadership Team Member

Toastmasters International
Jacksonville, FL
01.2009 - 01.2018
  • President 2016-2017
  • Vice President Of Education 2017-2018
  • Mentored and coached Mid-level managers on presentation skills and how to give and receive feedback

Education

Certified Professional Coach - ICF Accredited

The American School of Professional Coaching
Jacksonville, Florida
01-2022

Skills

  • Creative Problem Solving
  • Relationship Building
  • Leadership Development
  • Communication
  • Boundary setting
  • Client assessment
  • Skill development training
  • Motivational techniques
  • Life management
  • Positive communication strategies
  • Lifestyle coaching
  • Growth planning
  • Communication skills
  • Excellent organizational skills
  • Networking
  • Public Speaking

Certification

  • ICF ACC Certified 2025 (In progress)
  • Toastmasters Advanced Communicator Bronze, 10/01/16
  • Certified John C. Maxwell Coach, Teacher, Trainer & Speaker, 08/01/15
  • Toastmasters Advanced Leadership Bronze, 06/01/14

Volunteer Experience

  • Co-Lead Young Adult Ministry, Revision Church Atlanta, Atlanta, GA, 04/01/21 - Present, Planning and organizing community service projects and leadership training, Facilitate Small Groups geared toward spiritual enrichment

Publications

Free Me From Me - Chains Were Meant To Be Broken, Shelia Malcolm, Amazon, 2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Professional Life Coach

Ezra
01.2024 - Current

Professional Life Coach

Better Up
03.2023 - Current

Visitor Host

Business Networking International
12.2021 - 08.2023

Certified Professional Coach

Look Within Life Coaching LLC
11.2013 - Current

Leadership Team Member

Toastmasters International
01.2009 - 01.2018

Assistant Vice President, Relationship Partner

Merrill Lynch/Bank of America
12.1996 - 03.2021

Certified Professional Coach - ICF Accredited

The American School of Professional Coaching
Shelia Malcolm
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