Summary
Overview
Work History
Education
Skills
Timeline
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Shelia Martinez

Woodburn

Summary

Accomplished Quality Assurance Analyst with a proven track record at Pacific Foods, enhancing product compliance and customer satisfaction through meticulous quality processes and data analysis. Skilled in mentoring, I've significantly reduced defect rates and optimized QA workflows. My expertise in manual testing and root-cause analysis has driven substantial improvements in product quality and operational efficiency.

Overview

11
11
years of professional experience

Work History

Quality Assurance Analyst

Pacific Foods
02.2019 - 07.2024
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Reduced defect rates through meticulous attention to detail during code reviews, working diligently to address any identified issues quickly.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.

Quality Assurance Specialist

Pacific Foods
02.2014 - 01.2019
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.

Filler Operator

Pacific Foods
06.2017 - 09.2018
  • Demonstrated strong problem-solving skills when faced with unexpected challenges or situations that arose during daily operations.
  • Aided in employee training initiatives by sharing knowledge of filler equipment operations with new hires, fostering a skilled workforce.
  • Achieved consistent product output by collaborating with team members on optimal line speeds and filler adjustments.
  • Contributed to a reduction in downtime by promptly identifying and reporting equipment malfunctions to maintenance personnel.
  • Collaborated with quality assurance teams to implement corrective actions based on inspection findings, resulting in improved overall product quality.

Downstream Process Operator

Pacific Foods
06.2013 - 02.2014
  • Assisted in training new employees on proper procedures, contributing to a knowledgeable and skilled workforce.
  • Reduced downtime by conducting routine maintenance checks and implementing preventative measures for equipment failure.
  • Evaluated new technology advancements in downstream processing techniques to assist management with strategic investment decisions.
  • Utilized data analysis tools to monitor key performance indicators, identifying trends and areas for improvement within the downstream processing operations.

Education

High School Diploma - Regular Curriculum

Pocatello High School
Pocatello, ID
06.1995

Skills

  • Quality assurance
  • Quality processes
  • Data analysis
  • Mentoring and training
  • Quality assurance controls
  • Root-cause analysis
  • Manual testing

Timeline

Quality Assurance Analyst

Pacific Foods
02.2019 - 07.2024

Filler Operator

Pacific Foods
06.2017 - 09.2018

Quality Assurance Specialist

Pacific Foods
02.2014 - 01.2019

Downstream Process Operator

Pacific Foods
06.2013 - 02.2014

High School Diploma - Regular Curriculum

Pocatello High School

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Shelia Martinez