Shelia McIntyre
Columbus,GA
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals. Highly ambitious individual with a profuse ability to conform to new situations and learning experience. Demonstrates extensive experience in planning, organizing, and following up on varied responsibilities in a timely manner with emphasis on professionalism and confidentiality.
Overview
15
15
years of professional experience
Work History
Property Manager
IStorage/NSA Brands
08.2011 - 04.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Drive revenue by renting vacant self-storage units, commercial units and/or parking spaces, negotiating self-storage rates with new and existing customers.
- Increase the occupancy and revenue, decrease expenses and tenant delinquency, and physically maintain the facility.
- Process payments, collect on delinquent tenants, make collection calls, manage cash handling and deposits accordingly.
- Prepare weekly and monthly reports for regional and executive leadership team.
- Drive employee-controlled metrics and ancillary offerings for a great customer experience.
- Facilitated successful acquisition and integration of new properties into management portfolio.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Other duties as assigned.
Administrative Assistant
March of Dimes
10.2010 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
- Organized events such as silent auctions, walks for babies to raise funds which provide support research, programs, and advocacy efforts to ensure that all babies have the best possible start in life.
Education
Jordan Vocational High School
Columbus, GASkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Leasing and sales
- Tenant and eviction laws
- Microsoft office
- Excel
- Commercial property
Timeline
Property Manager
IStorage/NSA Brands
08.2011 - 04.2025
Administrative Assistant
March of Dimes
10.2010 - 12.2015
Jordan Vocational High School
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