Sales Associate
Goodwill Store
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Operated point-of-sale systems efficiently for transaction processing.
- Collaborated with team members to restock merchandise and maintain store organization.
- Handled returns and exchanges, ensuring customer satisfaction through effective communication.
- Supported inventory management by assisting in stock counts and replenishment efforts.
- Engaged in training sessions to learn about new products and sales techniques.
- Adapted quickly to changing store needs, demonstrating flexibility in task management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
