Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelia Pitts

Atlanta,GA

Summary

Highly motivated individual with extensive Customer Service skills, who is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in a leading global company.

Overview

35
35
years of professional experience

Work History

Sr. Administrative Assistant

City Of Atlanta - Atlanta Police Department
Atlanta, GA
02.2015 - 11.2018

As the Sr. Administrative Assistant to the Police Major of Information Services Section, I was responsible for composing and preparing routine correspondence, letters, memoranda, reports and other documents. Collated and stored computer generated reports. Prepared budget documents as directed; researched past expenses and projected costs to support budget preparation. Completed requisitions for purchases and submitted for appropriate approval.

Handled incoming inquiries and requests, answered the telephones, routed and returned phone calls. Coordinated calendar events to include planning/scheduling appointments, meetings and interviews on a regular basis.

Had to use independent judgment in routine and non-routine situations. Routinely provided work group leadership, guidance and/or training to less experienced staff.

Administrative Assistant

City Of Atlanta - Atlanta Police Department
Atlanta, GA
02.2010 - 02.2015

As the Administrative Assistant to the Police Major of Information Services Section, I was responsible for providing various administrative and clerical services. Supervised police recruits or interns. Prepared, reviewed, distributed and or filed routine correspondence, memoranda, letters and reports. Attended staff and other meetings and was responsible for taking notes or minutes. Planned or coordinated meetings within the department or across the department. Answered phone calls, responded to general phone, email or written inquiries.

Sr. Secretary

City Of Atlanta - Atlanta Police Department
Atlanta, GA
02.2002 - 02.2010

As the Sr. Secretary to the Police Captain, I was responsible for providing general clerical services. Composed and prepared routine correspondence, letters and memoranda. Handled incoming phone calls and well as general correspondence. Responsible for office filing, requests for repair, or maintenance of equipment and ordered office supplies

Secretary

City Of Atlanta - Atlanta Police Department
Atlanta, GA
02.1984 - 02.2002
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Communicated with customers via phone and email and respond to inquiries.
  • Answered and directed calls using multi-line phone system.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.

Education

Secretarial Science

Massey Business College
Atlanta, GA

Skills

  • People Oriented Skills
  • Leadership Skills
  • Skills in communicating and interacting
  • Office Software (Word, Excel, and PowerPoint)

Timeline

Sr. Administrative Assistant

City Of Atlanta - Atlanta Police Department
02.2015 - 11.2018

Administrative Assistant

City Of Atlanta - Atlanta Police Department
02.2010 - 02.2015

Sr. Secretary

City Of Atlanta - Atlanta Police Department
02.2002 - 02.2010

Secretary

City Of Atlanta - Atlanta Police Department
02.1984 - 02.2002

Secretarial Science

Massey Business College
Shelia Pitts