Shelia Scabby

• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
• Initiated proof of delivery documents to trace lost shipments.
• Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
• Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
• Executed month-end inventory counts to identify discrepancies.
• Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
• Expedited order fulfillment, coordinating effectively with the warehouse team to ensure timely dispatch of products.
• Managed stock levels efficiently, conducting routine audits to prevent overstocking or shortage situations.
• Maximized space utilization in storage areas, arranging items systematically for easy access and retrieval.
• Reduced shipping errors by conducting thorough quality checks for all outgoing packages.
• Assisted in training new hires on company protocols and best practices for packing and shipping operations.
• Supported a positive work environment through consistent communication and teamwork, fostering strong relationships among colleagues.

• Handled equipment, chemicals, and materials properly and with caution.
• Provided excellent customer service, addressing client concerns promptly and professionally.
• Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
• Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.

• Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
• Boosted team productivity by assisting coworkers with their assigned tasks when needed.
• Exceeded client expectations with customized cleaning solutions tailored to individual needs and preferences.
• Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.

Managed and trained in the soil department.

Kept the department running efficient and safe.

Watched and taught 15 employees to obtain the numbers for the daily percentage.

• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards. Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
• Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
• Coordinated with other departments to maintain smooth and efficient product flow.
• Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.