Open To Work
Shelia Shell
Acrisure LLC
Palmer,TN
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$50000/yr
Important To Me
Work-life balanceWork from home optionPaid time off
1
Certification
19
Years of experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Personal Lines Service Manager
14 Years 8 Months- I was employed as a Personal Lines Service Manager. My duties with the agency changed over the years. For the past five years my focus moved to servicing all of the English-speaking policies with my time spent corresponding with clients to free up time for the sales team to focus on production.
- Before that, sales were a big part of my experience with AmeriAgency DBA Acrisure LLC. As branch manager of an office that is two hours away from the owner, I was the person to handle any conflicts between the company and the client. I was the person responsible for balancing and making daily deposits.
- A big part of my responsibility was reconciling the bank accounts on a weekly basis and making sure that payments we take in are sent to the appropriate companies.
- I was sent home to work in March of 2020 and kept sales goals high enough that I was offered the opportunity to continue that privilege.
- This job ended on July 31st, 2026. The company has decided to replace the personal lines department with AI.
- Coordinated workflows between sales, underwriting, and carriers to ensure timely service delivery.
Personal Accounts Manager
4 Years 2 Months- I was a Personal Accounts Manager at Stevens Insurance Associates. This was a high-end independent insurance agency. Our focus on the personal lines side was on homes of a $250,000 value and above and we only wrote package products. I started as a CSR answering phones, greeting, clients, taking payments over the phone while maintaining digital files of such changes. I quickly became a part of the sales team.
- My duties were out of the office marketing to real estate agents, mortgage brokers and generally building leads for the agency. Another aspect of my pay was pay as you grow system. If I maintained the book of business that I had and continued to grow, my income continued to grow. When I left Stevens’ organization, we had a 97% retention rate and we were continuing to grow.
Education
High School Diploma
Special Certificate Awarded in Economics
Skills
Self Motivated
Personable
Task Oriented
Experienced in the use office equipment including but not limited to: multi-line phone systems
dual and triple monitor computer systems
and multi-function copy systems.
Certification
- Tennessee Insurance Producer License 04/2004- Current
- Property Casualty & Life with Surplus Lines
- Certified Insurance Service Representative 04/2009-04/2013
Timeline
Personal Lines Service Manager
Acrisure LLC
11.2011 - 07.2026Read More
Personal Accounts Manager
Stevens Insurance Associates
09.2007 - 11.2011Read More
Sequatchie County High School
High School Diploma
Read More