Summary
Overview
Work History
Education
Skills
Timeline
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Shelia Soto

Brunswick,GA

Summary

Proven Store Manager and Janitorial Expert from Friendly Express and Ivantis, adept in facilities maintenance and fostering positive customer relationships. Achieved significant reduction in staff turnover through effective leadership and training. Skilled in chemical handling and safety compliance, ensuring pristine environments and upholding health standards. Demonstrates exceptional cleaning expertise and a customer service-focused approach.

Janitorial professional with commitment to maintaining cleanliness and order in various settings. Proven track record of enhancing facility appearance and ensuring hygienic environment. Works well within team, adaptable to changing needs, and reliable in delivering consistent results. Proficient in using cleaning tools and supplies, with strong focus on attention to detail and thoroughness.

Overview

19
19
years of professional experience

Work History

Janitor

Ivantis
10.2024 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.

Janitor

T47group
04.2018 - 10.2024
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Store Manager

Friendly Express
06.2006 - 04.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

High School Diploma -

Andrew Jackson Senior High School
Jacksonville, FL
06-1983

Skills

  • Cleaning expertise
  • Restroom care
  • Customer service-focused
  • Mopping techniques
  • Facilities maintenance
  • Dusting proficiency
  • Chemical handling
  • Trash compacting
  • Skilled housekeeper
  • Work orders
  • Bathroom sanitation
  • Safety compliance
  • Wall washing
  • Spot cleaning
  • Vacuum operation

Timeline

Janitor

Ivantis
10.2024 - Current

Janitor

T47group
04.2018 - 10.2024

Store Manager

Friendly Express
06.2006 - 04.2018

High School Diploma -

Andrew Jackson Senior High School

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Shelia Soto