Summary
Overview
Work History
Skills
References
Timeline
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Shelia Tipton

Jacksonville,FL

Summary

Results-driven professional with a proven history of delivering high-quality work and meticulous attention to detail. Specializes in accurate billing, data entry, and account reconciliation, demonstrating strong time management and problem-solving abilities. Exceptional communication skills contribute to seamless operational flow and enhanced client satisfaction.

Overview

29
29
years of professional experience

Work History

Billing Specialist

ArdentX
Jacksonville, USA
10.2021 - 03.2025
  • Researched and resolved discrepancies in payment processing.
  • Investigated and responded to customer inquiries related to billing issues.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared itemized statements, bills, or invoices, and recorded amounts due for items purchased or services rendered.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.

District Loan Specialist

OneMain Financial
Richmond, USA
06.1996 - 09.2021
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other information to update credit and loan files.
  • Managed the pipeline for originated loans through closing, and completed the required management reports.
  • Negotiated terms of repayment schedules with delinquent borrowers to bring accounts up to date.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
  • Performed periodic audits of existing customer accounts to ensure accuracy of information maintained.
  • Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
  • Approved or denied loan applications, and explained the reasoning behind decisions.

Skills

  • Customer inquiries
  • Billing accuracy
  • Attention to detail
  • Time management
  • Microsoft office
  • Multitasking and organization

References

  • Blair White Director Of Operations at ArdentX (859-661-9190)
  • Donald Webb Billing Manager at ArdentX (904-450-1752)
  • Joe Morgeson, District Manager at One Main Financial (859-200-8350)

Timeline

Billing Specialist

ArdentX
10.2021 - 03.2025

District Loan Specialist

OneMain Financial
06.1996 - 09.2021

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Shelia Tipton