Shelia Vogt
Paducah,KY
Summary
Proven Administrative Assistant with a track record of enhancing office efficiency and improving document organization at Mt. Zion Baptist Church. Skilled in data entry and customer service, adept at fostering professional relationships and implementing secure filing systems. Demonstrated ability to manage high-stress situations and support team bonding, contributing to a positive and productive work environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am new at all of this and still learning and willing to learn as much as I can . Will work hard.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mt. Zion Baptist Church
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Deputy Jailer
McCracken County Jail
02.2015 - 03.2019
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Implemented new programs to address inmate needs such as mental health support and addiction recovery resources.
- Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
- Improved communication between staff members through the implementation of daily shift briefings.
- Maintained professional relationships with both colleagues and inmates, fostering an environment of mutual respect and cooperation.
- Supported rehabilitation efforts by coordinating community service opportunities for eligible inmates.
- Aided in the resolution of conflicts between inmates through mediation techniques and appropriate disciplinary measures when necessary.
- Ensured timely and accurate recordkeeping for all inmate files, including intake documents, incident reports, and release paperwork.
Education
Associate of Applied Science - Medical Billing And Coding
WCKTCS
4810 Alben Barkley Drive, Paducah KY 4200105.2024
GED -
Caldwell County Adult Education
612 W. Washington Street Princton, Ky 4244504.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Outlook
- Microsoft Word
- Administrative Support
- Team Bonding
- Multi-Line Telephone Systems
- Mail Management
Accomplishments
I work as Administrative assistant now at Daycare now and want to learn to use my Degree that I earned and learn more.
Timeline
Administrative Assistant
Mt. Zion Baptist Church
03.2023 - Current
Deputy Jailer
McCracken County Jail
02.2015 - 03.2019
Associate of Applied Science - Medical Billing And Coding
WCKTCS
GED -
Caldwell County Adult Education
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