Sheliah Mccoy
Dallas
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
2028
2028
years of post-secondary education
Work History
Retail Sales Associate
Macys Department Store
Dallas
09.2022 - 09.2024
- Assisted customers with product selection and fashion advice.
- Maintained visual merchandising standards for displays and product organization.
- Operated cash register and handled customer transactions efficiently.
- Stocked merchandise and ensured inventory accuracy on the sales floor.
- Resolved customer inquiries and issues in a timely manner.
- Participated in store promotions and events to drive engagement.
- Greeted customers upon entering the store and provided assistance.
Retail Worker
Walmart
Dallas
04.2023 - 08.2024
- Assisted customers with product selections and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately at the cash register.
- Monitored inventory levels and reported shortages to management.
- Trained new employees on store procedures and customer interaction.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Retail Sales Associate
Forever 21
Dallas
03.2022 - 05.2023
- Assisted customers with product selection and fashion advice.
- Maintained visual merchandising standards for displays and product organization.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team members to achieve daily sales goals.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
Education
Associate of Science - Dental Hygienist
Richland College
Dallas, TX 08.2023 - 05.2028
Conrad
Dallas, TXSkills
- Customer service
- Visual merchandising
- Cash handling
- Inventory management
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Employee training
- Fashion advising
- Product knowledge
- Product recommendations
- Retail sales
- Display setup
- Transaction processing
Timeline
Associate of Science - Dental Hygienist
Richland College
08.2023 - 05.2028
Retail Worker
Walmart
04.2023 - 08.2024
Retail Sales Associate
Macys Department Store
09.2022 - 09.2024
Retail Sales Associate
Forever 21
03.2022 - 05.2023
Conrad
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